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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

February 03, 2019

Happy Today was one of the best car buying experiences I have ever had. Wayne was awesome to deal and found exactly what I was looking for and Samm was the More

by Gidget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Griffin , Wayne Pipke, Samm Thomas
Feb 04, 2019 -

Griffin Ford responded

Thank you for your kind review of your experience at Griffin Ford. Our entire staff really appreciates the feedback! We are here to serve and would welcome you back anytime. Take care.

February 02, 2019

Superior service Both my husband and I bought our vehicles here and worked with both Nick and Samm. They were both very knowledgeable in what they do! Nick was constan More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Samm Thomas
Feb 04, 2019 -

Griffin Ford responded

Wow, we love that we could help out both members of one family! Thank you, Tonya, for leaving us this feedback. Griffin (and Nick and Samm) really appreciate your kind words. Take care on the roads ahead and let us know if we can be of any further service to you.

January 31, 2019

Nick Griffin Nick was great from start. Did not give a pressure to purchase vibe. Had many questions and he was quick and precise. Nick was there through whole pro More

by jbjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Jan 31, 2019 -

Griffin Ford responded

Thank you for your acknowledgment of Nick. He is a great asset to the dealership. Griffin is so happy you had a great experience. And, we value your feedback and recommendation. Much appreciated!

January 29, 2019

Nick Griffin Nick was incredibly responsive. We ran into a bind with our existing car and needed a replacement quickly. He made himself available immediately and More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Jan 29, 2019 -

Griffin Ford responded

Hi Justin and thank you for this feedback! Griffin really appreciates it...as does Nick. We're so pleased you were happy with your experience at our dealership. Please let us know if you need anything else. Take care.

January 26, 2019

Professional and responsive. Nick Griffin was a true professional and was very easy to work with. He was very responsive and gave me the best deal that I could find on my vehicle More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
January 25, 2019

Great service and great cars I went here to check out a focus st. When I got there the car was all set up and ready to be looked at even after we got 6'' of snow. It was very clea More

by Jaspack96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Jan 29, 2019 -

Griffin Ford responded

Thank you very much for the kind review. We do have a system when the snow flies to keep our service up and running for customers! Griffin appreciates your feedback and wishes you well.

January 17, 2019

Fantastic Experience I was able to schedule an appointment to come in and have my trade evaluated. When I arrived I was immediately helped and provided with several optio More

by ADT94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Caitlyn, Anton Lak, Tony Faraos
Jan 21, 2019 -

Griffin Ford responded

We really appreciate your repeat business. Plus, your kind words made our day. Thank you for the feedback and please let us know if we can be of any further service.

January 16, 2019

A great experience! I found the car online and asked to confirm availability and Tony called promptly and I scheduled a test drive the same day. Everything went very smoo More

by Ellscreamah96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Desalvo, Tony Faraos, Samm Thomas
Jan 21, 2019 -

Griffin Ford responded

That is wonderful to hear such feedback. Thank you for taking the time to leave your comments. Griffin works hard to deliver such great customer service. And, we appreciate it when it is recognized. Take care.

January 12, 2019

Amazing Purchase Staff was very friendly and helpful. I had concerns about my purchase but tony was able to help me out. Very nice guy to do business with More

by Isaac Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Jan 21, 2019 -

Griffin Ford responded

Thank you, Isaac, for your comments on your experience at Griffin and with Tony. We train our staff to offer the best customer service and are happy to hear you felt that. We appreciate your taking the time to leave us a review and wish you all the best on the roads ahead!

January 09, 2019

Great serivce I bought a Ford Escape for my wife and worked with Nick Griffin. He was very friendly, knowledgeable, and helpful. I will be buying my next vehicle fr More

by jasongini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Jan 21, 2019 -

Griffin Ford responded

Hi Jason: We appreciate your feedback. Thank you for the kind words as Griffin (and Nick) really value them. Most of all we want you to know we are here to serve you...anytime. Take care.

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