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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

January 09, 2019

On line shopping I found a vehicle I thought we would like on line. found all of the vehicle specs and a very complete car fax report. Scheduled an appointment to see More

by Escape buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Jan 21, 2019 -

Griffin Ford responded

Wow! Thank you for your kind review. Griffin (and Tony) really appreciate it. We strive to deliver an outstanding customer experience and are happy you felt that. Take care on the roads ahead and enjoy your new ride!

January 05, 2019

Awesome experience I bought a 2017 Ford Fusion from Tony. Best salesman I have ever dealt with! Thank you Griffin Ford for giving me the deal that I couldn't get anywher More

by Nehi1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Tony Faraos
Jan 08, 2019 -

Griffin Ford responded

Hello and thank you for your kind review. Griffin (and Tony) really appreciates it. We love to hear we over delivered in our care, and delighted our customer. It really makes our day. Take care with your new vehicle and let us know if we can be of any further service.

January 04, 2019

Great selection and prices. Good valuation of my trade. This has changed my opinion of the car buying experience which I previously hated. What I thought would be a long negotiation was fast and respectful More

by SeanBJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Samm Thomas
Jan 21, 2019 -

Griffin Ford responded

Thank you very much for acknowledging the great experience you had at Griffin Ford. We really appreciate it (as does Tony!) Please know we value your business and would welcome you back to the dealership anytime!

January 03, 2019

Great Customer Care I returned to this dealer for the second time. As far as the car buying process goes they make it as seamless as possible. Tony Miller gave me a great More

by SHOman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, Tony Miller
Jan 08, 2019 -

Griffin Ford responded

Thank you for your kind review. We are excited for you too! Griffin (and Tony) appreciate your business and the opportunities you have given us. It delights us to hear you were delighted again. Take care.

December 29, 2018

Honest Team The Griffin Team was honest from day one. I'm a tough buyer and the Griffin team did a good job understanding what I was looking for. They didn't pres More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Stuckemeyer, Tony Faraos
Dec 31, 2018 -

Griffin Ford responded

Thank you for saying so! We really appreciate the acknowledgment of our philosophy on treating the customers with respect. Take care with your new ride and please let Griffin know if we can do anything else to help.

December 28, 2018

Customer service The best part of me buying a car at Grifen Ford was the great customer service I received. The sales man Mr Tony Miller was very honest & polite. He e More

by Mayarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Dec 31, 2018 -

Griffin Ford responded

Thank you so much for your kind review of your experience at Griffin. We all really appreciate it, especially Tony! We strive to deliver the very best to our customers and are please to hear you felt that. Take care on the roads ahead and know that we value your recommendation.

December 21, 2018

Best experience hands down. Awesome people to deal with. Very responsive and all ways available to answer my questions. I would reccomend them to all my friends and family. More

by Migmurillo90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Samm Thomas
Dec 26, 2018 -

Griffin Ford responded

We are so happy to read your feedback and really appreciate your taking the time to leave it. Griffin Ford strives to deliver an outstanding customer experience and we are thrilled you felt that. We appreciate your recommendation of us to others as well. Take care!

December 11, 2018

Salesman Nick was a friendly and well-informed salesman. After our test drive Nick went over the car bumper to bumper showing me all that the car offered. He e More

by Joejeep4888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Samm Thomas
Dec 18, 2018 -

Griffin Ford responded

Thank you for taking the time to review your experience with Nick. Griffin truly appreciates it! Take care over these upcoming cold months and let us know if we can help in any way in the future.

December 09, 2018

New Vehicle Purchase and Recall of another vehicle Luke did an excellent job arranging the sale of a new Explorer and addressing another vehicle issue. He followed through on issues and called back whe More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Dec 18, 2018 -

Griffin Ford responded

Thank you for taking the time to review your experience with Luke and Griffin. We both really appreciate it! We were happy to earn your business and your satisfaction when you returned. Take care and let us know if we can help in any way in the future.

December 08, 2018

I had a great experience! I just purchased a truck from Griffin Ford dealership in Waukesha. The sales person Luke was very helpful and knowledgeable, I highly recommend checki More

by Marius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
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