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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

October 08, 2018

Say Yes To Griffin Ford! A few months ago I said out to get a new vehicle. I searched all around and I could not find the vehicle for me. Somehow, at 3 a.m. while I was stroll More

by James1each
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Oct 12, 2018 -

Griffin Ford responded

That is a fascinating retelling of your entire experience with our dealership! Thank you for taking the time to leave us this feedback. Griffin (and Nick) truly appreciate it! We wish you all the best with your wonderful new vehicle, and, appreciate again the opportunity to earn your business. Take care.

October 07, 2018

Great Customer Service! Give Griffin Ford a look if your in the market for a new or pre-owned vehicle. They have a good selection of preowned quality cars . The staff at grif More

by japcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Oct 12, 2018 -

Griffin Ford responded

Yes, our Used Car inventory (and our Budget Lot) is known in the area. Thank you for acknowledging that. Griffin certainly appreciates the shout out. Our staff also loves to hear your kind words. We're here to help people with their vehicle needs and appreciate the opportunity to earn your business. Take care.

October 06, 2018

Quick and easy experience I purchased my new Ford Fusion here and worked with Nick. It was a great experience. I do sales myself, so I understand the need to have sales pitc More

by Jen Maahs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huston
Oct 12, 2018 -

Griffin Ford responded

Well, we were so happy to work with you and your family too! Griffin (and Nick) strive to deliver an outstanding experience, so we are so pleased to hear your feedback. Take care on the roads ahead and know that we appreciate your business and your kind words!

October 03, 2018

Ford Escape Mark was very kind with us !! And the car we bought is just awesome so we thank mark again for all his advice and time !! More

by Maud1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Oct 12, 2018 -

Griffin Ford responded

Thank you very much for the kind words. Griffin (and Mark) truly appreciate them. We wish you all the best in your new vehicle!

October 02, 2018

Ford Fusion Purchase Excellent selection of well maintained vehicles to choose from. Sales rep Mark is friendly and knowledgeable. Entire dealership staff were outgoing More

by Fusion1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Desavo, Mark Linsmeier, Samm Thomas
Oct 02, 2018 -

Griffin Ford responded

Thank you for taking the time to leave us this great feedback. Griffin certainly values it, as does our staff! We love what we do and are glad to hear our customers feel that. Much appreciated!

October 01, 2018

The right car, the right deal, the perfect experience. Nick, I would like to thank you for making the purchasing of our new/used 2014 Ford Edge a very pleasurable experience. Your professionalism and eager More

by Kobart12319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil - finance manager, Nick Griffin
Oct 01, 2018 -

Griffin Ford responded

Well, thank you very much for your kind words. Griffin (and Nick) really appreciate them! Our entire staff is so pleased to hear that you were happy with your visit. We strive to deliver just the type of experience you had at our dealership. Good luck down the road and please let us know if we can do anything in the future to help.

October 01, 2018

Purchase of a used car Tony was helpful, however failed to inform me there is no spare tire for my automobile. We asked the question regarding the Hybrid going up or down m More

by Bunnybarb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Oct 01, 2018 -

Griffin Ford responded

Thank you for your review. Griffin and our staff certainly appreciate your taking the time to leave us this feedback. We strive to deliver a better customer experience and your comments should help us with continuous improvement. We wish you well with your new vehicle.

September 29, 2018

Best Salesman!! Nick is a super salesman. Very knowledgeable and accommodating. He patiently answered all our questions and supplied info that we needed. We will More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Oct 01, 2018 -

Griffin Ford responded

Hi Toni and thank you for this feedback! Griffin (and Nick) certainly appreciate it. We are here to serve and are happy you gave us the chance to earn your business. Take care with that new vehicle and enjoy the roads ahead!

September 27, 2018

Great experience The service I received at Griffen Ford from Steve was great. From the communication after finding a vehicle online, through the sales process, everyth More

by Gopackgo5523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pipito, Samm Thomas
Sep 27, 2018 -

Griffin Ford responded

Thank you very much for your kind words! Griffin (and Steve) certainly appreciate them. We value your business and your feedback. Go Pack Go!

September 25, 2018

Great vehicle selection & wonder customer service! Tony Faraos helped me every step of the way to finding the vehicle that best fit by needs, wants and budget. He is super knowledgeable on all makes & More

by Nat84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, Anton Lak, Tony Faraos
Sep 25, 2018 -

Griffin Ford responded

That is do great to hear! We're so happy you received the service you expected on your visit to Griffin. Thank you for leaving us this feedback as it inspires us to keep on doing what we're doing! Take care on the roads ahead.

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