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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

September 11, 2018

A very memmorable buying experience. The thought of having to go through another vehicle purchase was agonizing. My experience with this Ford Dealership and Steve Pipito was totally the More

by randy9304
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman in Finance Dept., Steve Pipito
Sep 11, 2018 -

Griffin Ford responded

Hi Randy: Thank you for sharing your feedback on your experience at Griffin. We certainly appreciate your honesty. And, we're so happy you were pleased with everyone at the dealership, as we strive to deliver just that type of experience to our customers. Take care.

September 08, 2018

Totally better than some other places I've been. Viewing a used car, they made sure i saw everything i asked to see, even some things other customers NEVER ask about. I did have to pay a few hundred More

by Cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Sep 10, 2018 -

Griffin Ford responded

Thank you, CB, for your kind words. We appreciate the feedback. There are service fees on our transactions and we apologize if their was miscommunication about these. Take care with your new vehicle and let us know if Griffin can be of further assistance.

September 03, 2018

Great, outstanding, My family have Been coming there for years. Ended up getting two cars in the same week. Very friendly, not pushy, great environment, very body has More

by Chev2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Sep 04, 2018 -

Griffin Ford responded

Oh, we really appreciate hearing this feedback! Thank you. Griffin strives for just this kind of customer experience and we are so pleased you felt it. Take care down the road with your two vehicles. And, please let us know if there is anything more we can do.

September 03, 2018

Fantastic buying experience This was a very comfortable buying experience. At no time did I feel pressure from Tony Farhos ( Used car salesman ). Found the car I was interested More

by Kdehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Tony Faraos
Sep 04, 2018 -

Griffin Ford responded

Thank you very much for your kind words and the call out to our employees. They strive to deliver excellent customer service and will be so pleased to read your review. Griffin appreciates your business and your time. Please let us know if we can be of further service at any time.

September 02, 2018

Bought used car I did not feel rushed... The safe was super friendly... The man selling us the car (Tony) was patient and answered all my questions... The finance lad More

by Sch45midt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Sep 04, 2018 -

Griffin Ford responded

Thank you very much for your kind review of Griffin and our staff. We all certainly appreciate it as we strive for 100% customer satisfaction. It was a real pleasure to help you with your vehicle needs and we trust you will rely on us in the future!

August 29, 2018

Great to work with! Very knowledgeable and easy to work with. Made us feel comfortable and helped us smoothly buy our first car. Worked hard to make sure the car had all More

by Alli
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Aug 29, 2018 -

Griffin Ford responded

Wow, Alli, this feedback is wonderful to hear. Thank you for taking the time to leave it. Griffin strives to deliver just this kind of experience and we appreciate knowing we delivered it to you. Take care and enjoy that new ride!

August 29, 2018

An easy and positive experience. The car buying process here was straightforward. There were no games or go around with them. Everyone was very friendly, and Tony was very flexible wi More

by Fang123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay - from financing , Tony Faraos
Aug 29, 2018 -

Griffin Ford responded

Thank you for your review of your experience at Griffin Ford. We (and Tony!) truly appreciate it. We apologize too for any miscommunication. That certainly was not our goal. Happy though to hear that all worked out for you and you are down the road in your new vehicle. Happy Trails ahead!

August 29, 2018

Steve was a great salesperson Everybody was willing to help and friendly service. Steve explained everything about the overall system and then Melissa took the financial part and e More

by FBoutilier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Steve Pipito
Aug 29, 2018 -

Griffin Ford responded

Thank you very much for your compliments of Steve and Melissa! Griffin certainly appreciates it, as we train our staff to deliver an outstanding experience to our guests--and we are so happy that happened for you! We appreciate you taking the time to tell us things went well.

August 28, 2018

Great customer service! We had a great car buying experience. Steve was so helpful, knowledgeable and friendly and financing went quick and smoothly. We will definitely be ba More

by Nicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Horn, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Hi Nicki and thank you for your review! Griffin (and Steve) certainly appreciate it. We are so happy to hear your experience met your expectations. And, we would love to help you out in the future any time, when you have vehicle needs. Take care.

August 28, 2018

Smooth and professional From start to finish all phases of purchasing my vehichle went very smooth, it was hassel free from the test drive to the final purchase. My sales per More

by Roomfortools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To the C.F.O thank you so very much, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Wow! That is great to hear. Thank you for taking the time to leave Griffin your feedback. We certainly appreciate it, as we do customers like you. It was a pleasure serving you. Happy trails!

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