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Griffin Ford
Waukesha, WI
1,845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,845 reviews
February 02, 2018
Experience trading in a 2007 Ford Fusion for a 2015 Fusion Mike Kuester handled the trade-in and sale (2007 Fusion for 2015 Fusion). Mike was extremely courteous and very friendly...... No pressure tactics. We Mike Kuester handled the trade-in and sale (2007 Fusion for 2015 Fusion). Mike was extremely courteous and very friendly...... No pressure tactics. Went out of his way to answer each and every question completely. Performed well above a 5 star rating!! The execution of the sale handled by the business office was also commendable.. The appearance and sparkle of the facility was remarkable.....A great team. Highly recommend Griffin Ford!!!!!!!!!! More
by 2953buyer
Employees Worked With
Mike Kuester
February 01, 2018
Happy Great customer service. Im very happy with my purchase. My sales person Mike was super friendly he made us feel comfortable I highly recommend him he Great customer service. Im very happy with my purchase. My sales person Mike was super friendly he made us feel comfortable I highly recommend him he always made sure the car was clean before we went to see it never felt pushed. And all our questions were answered Overall a great experience at Griffin Ford. More
by Maria
Employees Worked With
Mike Kuester
January 31, 2018
Great experience ! Briar was very knowledgeable and helpful. I knew what vehicleI wanted and he did his homework on comparison vehicles and worked to make my deal "sweet Briar was very knowledgeable and helpful. I knew what vehicleI wanted and he did his homework on comparison vehicles and worked to make my deal "sweet". He went above and beyond in customer service and did not pressure me. Briar spent lots of time going over the features of the car and showing me how to use them and when I had and issue he came to assist! Love my Ford Explorer Platium and the experience I have received at Griffin. More
by Victoria
Employees Worked With
Briar Huffman
January 30, 2018
efficient, friendly, fair, courteous. Same as "Title" above. This is second car we purchased from John Lund Jr.. Pleasant & fair to work with. Will go to John again for next purchase & Same as "Title" above. This is second car we purchased from John Lund Jr.. Pleasant & fair to work with. Will go to John again for next purchase & recommend to friends. More
by Station
Employees Worked With
Lorraine Miller, John Lund
January 28, 2018
Great Experience Nick. Kipp, and Kay were super helpful and answered all of our questions. They were excellent about accommodating our hectic work schedules and spe Nick. Kipp, and Kay were super helpful and answered all of our questions. They were excellent about accommodating our hectic work schedules and specific needs. More
by Lisa H
Employees Worked With
Nick Huston
January 27, 2018
Great experience David Nutt was very helpful. Told him exactly what I was looking for and a budget. I am very happy with my purchase. Everyone was helpful and friendly David Nutt was very helpful. Told him exactly what I was looking for and a budget. I am very happy with my purchase. Everyone was helpful and friendly. More
by KED
Employees Worked With
Dave Nutt
January 26, 2018
Fun and exciting I really put Nick through the gauntlet on this one. I came in originally on a new Escape. Then I had Nick show me a variety of used Escapes and Fusion I really put Nick through the gauntlet on this one. I came in originally on a new Escape. Then I had Nick show me a variety of used Escapes and Fusions that fit my needs. However, I ended up switching back to a New Focus, and that's the car I ended up buying. Throughout the whole process Nick was very patient with my indecisiveness, and made sure I understood the benefits of every choice I made. I will be recommending Nick to anyone looking for a new vehicle because he really set the bar high, and did not resemble the stereotypical persona of a car salesman. More
by Natlinden
Employees Worked With
Nick Huston
January 26, 2018
Could not go to a better dealer Went in looking for a truck that fit my budget and briar did everything possible to get me a truck I liked. Once everything was started and we started Went in looking for a truck that fit my budget and briar did everything possible to get me a truck I liked. Once everything was started and we started crunching some numbers we couldn’t find one in my budget. But instead of briar letting me go he went out of his way to find other options for me. Instead he got me in a Jeep grand Cherokee that would fit my budget and everything I was looking for. I will be referring everyone I know to purchase I car from Griffin. Briar was not a pushy type of sales person just wanting a sale. He truly wanted to get me into a car that would fit my needs. More
by Kcollin65
Employees Worked With
Briar Huffman
January 25, 2018
Bought a new FORD ESCAPE I was initially very nervous to buy a new car, but Andrea put me at ease right away!! She made me feel comfortable and would recommend her to ANYONE I was initially very nervous to buy a new car, but Andrea put me at ease right away!! She made me feel comfortable and would recommend her to ANYONE that wants to be treated with respect while buying their next vehicle. More
by Sue Jessup
Employees Worked With
Jordyn Magpoc, Andrea Luke
January 24, 2018
Great dealer, great SUV!! I Love my Ford Edge that I purchased in April! Briar was great to work with! Would recommend him to anyone looking for a good deal and a friendly sale I Love my Ford Edge that I purchased in April! Briar was great to work with! Would recommend him to anyone looking for a good deal and a friendly salesman. He gets right to the point :) More
by wicitygirl
Employees Worked With
Briar Huffman
