Griffin Ford

WELL DONE Dealer Mat Fahey, finance Mellisa Johnson & Sales Manager John Kovack were outstanding to work with & so personable in assisting me in getting a great deal for my 2016 Ford Escape. It was not a Sales Manager John Kovack were outstanding to work with & so personable in assisting me in getting a great deal for my 2016 Ford Escape. It was not an ordeal as I heard it is to trade & buy another vehicle. I highly recommend Griffin & their staff. More

Purchased new tires on Feb last year. Have had them rotated every oil change at the dealership since I purchased them. Told they were good on each visit. I happened to notice west on Have had them rotated every oil change at the dealership since I purchased them. Told they were good on each visit. I happened to notice west on the inside of one f the tires and was told I have to deal with the manufacturer and that it is not their problem. More

They were all polite, helpful got my car in ahead of schedule. Experience customer service schedule. Experience customer service More

I was greeted by a young man who asked how he could help me. He was very nice. Sam reassured me that even though I was early they would get started right away. Nolan did the work very efficiently. Matthew d me. He was very nice. Sam reassured me that even though I was early they would get started right away. Nolan did the work very efficiently. Matthew drove the car forward so I could pull out easily. Everyone was efficient and sweet. The snacks and coffee were a nice touch. More

Professional , great communication, didn't try to sell additional services. Will use them in the future for all Ford work. additional services. Will use them in the future for all Ford work. More

The people there were very friendly and helpful. John my salesman kept me informed of the progress with production all along the way. John my salesman kept me informed of the progress with production all along the way. More

Dealt with both sales and maintenance, I was very pleased with both. Darren in sales was great to deal with. with both. Darren in sales was great to deal with. More

Matt, is just a prince of a fellow! He could not have performed better on my behalf. He could not have performed better on my behalf. More

Great staff met me up by the car showed me everything I wanted to see very fast. I’m filling out paperwork and having a car ready when I came to pick it up can’t do better. Thank you. wanted to see very fast. I’m filling out paperwork and having a car ready when I came to pick it up can’t do better. Thank you. More

A friend recommend this place but I won’t do the same for my friends ! Definitely not customer service driven on my experience so far! Have been waiting over a week for a call back from a service manager to my friends ! Definitely not customer service driven on my experience so far! Have been waiting over a week for a call back from a service manager to deal with a warranty issue of my recently purchased vehicle! Hopefully other ford dealerships can do the warranty if it's going to be this way! The purchase was a flawless transaction I must add but yeah! Maybe the first and last at this location! More