
Griffin Ford
Waukesha, WI
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Good new car buying experience Saw the car I was interested in on Auto Trader. Filled out the brief questionaire and Nick Huston from Griffin Ford called me immediately. We arrang Saw the car I was interested in on Auto Trader. Filled out the brief questionaire and Nick Huston from Griffin Ford called me immediately. We arranged to meet the next day and he was prepared for our meeting. After a brief negotiation, with no pressure, we shook hands and closed the deal. Nick arranged for us to pick up the car the next day and it went off without a hiccup. Nick was a pleasure to work with. I highly recommended. More
Nice work - no pressure This was the first time I had to buy a car in 12 years so I had some reservations on how the process would shake out. I met Steve from GF the very fi This was the first time I had to buy a car in 12 years so I had some reservations on how the process would shake out. I met Steve from GF the very first day that I went looking for a car - I also met five other salespersons at the other dealerships I visited. Steve by far was the most down to earth and reasonable that I met. Thank you for making the process simple and painless. More
It was a relaxing experience, everyone was very friendly. The main reason that I rated the dealership so high was that they were true to their word and did not attempt a bait and switch when looking at new The main reason that I rated the dealership so high was that they were true to their word and did not attempt a bait and switch when looking at new cars. We knew what we wanted and they worked with us. More
Very positive Sales rep by the name of Dave Nutt was honest from the start. I had a pretty positive experience over all. They listened to what I had to say and gav Sales rep by the name of Dave Nutt was honest from the start. I had a pretty positive experience over all. They listened to what I had to say and gave genuine responses unlike some other dealerships. More
Best dealership I've been to My wife and I were looking to buy a second car and this was our first and only stop. We've gone car shopping in the past and have had some horrible ex My wife and I were looking to buy a second car and this was our first and only stop. We've gone car shopping in the past and have had some horrible experiences at other dealers, but from the start, it was a very laid back experience. There was no sales pressure and for the most part, the dealer let us steer the conversation. We told him about a crossover we saw online and he took us right to it. He let us take it for a test drive and when we sat down to talk details, he didn't ask us about price, payment, features, upselling or any of that typical car sales stuff. We had a price in mind that we were hoping to talk them down to, but this was only our second time buying a car, so they did a pretty good job of standing firm. They did give us some leeway, but not much. Besides that fact, everything else was very comfortable. The paperwork took an average amount of time, but the Financial Representative/Business Manager (Samm Thomas, with two m's) was very personable. She gave us additional options, but once again, no pressure and worked with us on financing. Overall, it was a favorable experience. More
Easy buying experience John Lund Jr made my experience buying a new Ford truck the easiest vehicle purchase I have ever made. He listened to my requirements and worked with John Lund Jr made my experience buying a new Ford truck the easiest vehicle purchase I have ever made. He listened to my requirements and worked with me to search fora vehicle. that would meet the requirements. More
Lexus Great experience all the way around. Treated like a person and not a sale. Our sales person Mark was awesome. He made sure everything was taken care o Great experience all the way around. Treated like a person and not a sale. Our sales person Mark was awesome. He made sure everything was taken care of and was very responsive. He did what he said he was going to do and didn’t waste our time. The paperwork was quick and efficient. More
Intelligent, friendly, trusted salesman Friendly, informative salesman with no pressure. He worked hard to provide all the options available so I could make the best decision for my family. Friendly, informative salesman with no pressure. He worked hard to provide all the options available so I could make the best decision for my family. I feel very good about my decision and the help I had in making my choice. I will highly recommend this dealership. More
New car after accident I needed a new car after an accident and came across a nice, used Ford Edge that appeared too good to be true. Steve knew exactly what vehicle I was r I needed a new car after an accident and came across a nice, used Ford Edge that appeared too good to be true. Steve knew exactly what vehicle I was referring to and had me ready to test drive it within minutes. From there, he was able to move me through the process without any gimmicks. Within less than an hour, I was a new owner. In addition, Steve was able to take care of my rental for me, so it was one less thing I needed to worry about after my accident. More
New truck sale All went well. There were a lot of trucks on hand. that we could look at.I wish i could of recieved more for my trade in. All went well. There were a lot of trucks on hand. that we could look at.I wish i could of recieved more for my trade in. More