Griffin Ford

Worst service ever! ! The manager will talk you in circles without any resolve. The worker will lose your scheduled appointment but ask you to leave the car there but nev ! The manager will talk you in circles without any resolve. The worker will lose your scheduled appointment but ask you to leave the car there but never work on it. They will not call you back when they say they will (you will always have to reach out to them) they are rude and do not help with any situation. It has been since may and my car is still not fixed. They will sell you a lemon car but not help you fix it when under warranty. They will blame covid for their lack of quality work. And they will always tell you " there is nothing we can do". Highly suggest for your sanity STAY AWAY FROM THIS DEALER! More

I enjoyed the experience very much! I worked with Vito and Sam! 5 stars for both. One criticism, I don’t want the sticker on the back of my car. I hope when I peel it off it doesn’t tak I worked with Vito and Sam! 5 stars for both. One criticism, I don’t want the sticker on the back of my car. I hope when I peel it off it doesn’t take the paint with it! More

We had a another great buying experience at Griffin Ford. This is now the 3rd vehicle we have bought from here and will definitely keep coming back. This is now the 3rd vehicle we have bought from here and will definitely keep coming back. More

Our experience purchasing our new 2022 Ford Explorer from Griffin Ford was one of no pressure and patience. Our Salesman Peter Tagtow listened to my wife and I when we explained our situation and what we wer Griffin Ford was one of no pressure and patience. Our Salesman Peter Tagtow listened to my wife and I when we explained our situation and what we were looking for. He showed us what was available and allowed us the time we needed to make our decision, not rushing us at all. After making our decision on which Explorer we wanted and agreeing on a fair price he introduced us to Sam Cottrel in Finance who worked with us on closing the deal, saving us money and getting us a great APR and payments that we can afford. More

Had the car I wanted. The Negotiations went smooth. I picked up my car a few hours later The Negotiations went smooth. I picked up my car a few hours later More

Matt was super easy to work with and took the time to get know what we really needed and wanted out of a vehicle. know what we really needed and wanted out of a vehicle. More

Great and fast. Very kind and caring. Took the time to acknowledge where I was coming from and they took my time accordingly Very kind and caring. Took the time to acknowledge where I was coming from and they took my time accordingly More

Friendly personnel and attractive office. I had a bit of a time trying to locate the correct door for the used car sales, but was directed accurately by a salesman on the new car lot. I was I had a bit of a time trying to locate the correct door for the used car sales, but was directed accurately by a salesman on the new car lot. I was happy that although I saw the vehicle on a Wednesday , it was held for me pending my test drive (it wasn’t ready for me to test drive yet on that Wednesday) until the next Monday since I wasn’t able to come in any sooner. I was disappointed , however, that despite having even more days to clean up and inspect the vehicle, it was not ready for me at the designated time that I was returning on Monday. My time is as valuable as yours. More

I was so impressed with the professionalism of everyone I met at Griffin, most especially Jorge. met at Griffin, most especially Jorge. More