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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

January 05, 2022

Average dealership with some perks. Delivery is a great option when you live far away from Waukesha. More

by Wagsw900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck, JOHN KOVACH
Jan 27, 2022 -

Griffin Ford responded

Hi and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with our dealership at 1940 E. Main Street. If there is any more we could have done to earn a higher star rating from you, please let Lorraine Miller at lmiller@griffinautogroup.com know. We are here to help! Take care.

December 31, 2021

From the moment we walked in the door until our purchase was completed the next day, everyone was patient and willing to answer all questions in a way we could understand. While we test drove one vehicle, t More

by Nella_red_one
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in Finance, Loren Sweeney, Dave Nutt, Glen Pavlovich
Jan 27, 2022 -

Griffin Ford responded

Hi and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with us at 1940 E. Main Street and appreciate your shout-out to our staff. Please let us know when we can do more for you (like service/maintenance), as we are here to help. Take care until then!

December 27, 2021

Everyone was courteous and friendly! Along with giving me every discount available to me and not hiding anything from me! This is the second vehicle that I have purchased from Griffin Ford and I won’t even h More

by DJOHNSON9108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean in finance , Kirby Lewis
Jan 27, 2022 -

Griffin Ford responded

Hi and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your repeat business with us at 1940 E. Main Street. Please let us know when we can do more for you (like service/maintenance), as we are here to help. Take care until then!

December 21, 2021

Considering the current new car sales market (12-2021) we got a pretty good deal. Our salesperson Kirby Lewis was great to work with, has already called twice since delivery to make sure we understand how ev More

by nugnrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Jan 27, 2022 -

Griffin Ford responded

Hi and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with us at 1940 E. Main Street and appreciate your shout-out to our staff. Please let us know when we can do more for you (like service/maintenance), as we are here to help. Take care until then!

December 20, 2021

Everyone I’ve been there the staff has been very helpful. I was in and out quick which is what I needed. More

by jlannert17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 27, 2022 -

Griffin Ford responded

Hi and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with us at 1940 E. Main Street. Please let us know when we can do more for you, as we are here to help. Take care until then!

December 19, 2021

Once again Griffin Ford has gone above and beyond expectation. The sales, service and parts staff are top notch and deliver on their promises. They have always been welcoming, understanding and helpf More

by RGJacobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ, Nick Griffin, Alex Griffin, Caleb Struck, JOHN KOVACH, Aisha Fernando
Jan 27, 2022 -

Griffin Ford responded

Hi Robert and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with us at 1940 E. Main Street and appreciate your shout outs to our staff. Your recent visit to purchase your 2002 Ford F-150 was valued. Please let us know when we can do more for you (like service/maintenance). Take care until then!

December 17, 2021

I originally bought an explorer in June, it had issues. It was in service multiple times and couldn’t figure out the issue. I worked with chuck in service up until 12/15 and he was able to talk with nick t More

by Tasha Winzenried
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Caleb Struck, Chuck Konzen
Jan 27, 2022 -

Griffin Ford responded

Hi Tasha and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with us at 1940 E. Main Street. Please let us know when we can do more for you, as we are here to help. Take care until then!

December 10, 2021

We had a great experience with Dave at Griffin Ford. He wasn't pushy at all and really worked to make sure all our needs were met. More

by rynecoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Johnson , Dave Nutt
Dec 11, 2021 -

Griffin Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! Griffin Ford of Waukesha

December 08, 2021

Best and easiest car buying experience we’ve ever had. Everyone was so friendly and took great care of us. We’ll be buying all of our future vehicles here. More

by rvanveghel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt, JOHN KOVACH
Dec 11, 2021 -

Griffin Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! Griffin Ford of Waukesha

December 08, 2021

We couldn’t be happier with our buying experience at Griffin Ford. Thank you to Matt Strosin in sales for making this the most relaxed, easy and enjoyable car buys to date! If you’re looking for a ride More

by Bjmonty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Jan 27, 2022 -

Griffin Ford responded

Hi and thank you for your feedback about your experience at Griffin Ford of Waukesha. We value your business with us at 1940 E. Main Street and appreciate your shout-out to our staff. Please let us know when we can do more for you (like service/maintenance), as we are here to help. Take care until then!

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