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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

October 28, 2021

We had an excellent experience at Griffin Ford. Jorge, Aisha, Nick and service people were responsive, informative and friendly. They made it a very relaxing and enjoyable time at the dealership. We ver More

by gwenleair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, Nick Griffin, Aisha Fernando
Nov 05, 2021 -

Griffin Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care! Griffin Ford of Waukesha

October 26, 2021

Matt Strosin worked hard to locate an Explorer like we wanted, did a great job. More

by DFMAREK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Oct 30, 2021 -

Griffin Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! -Griffin Ford of Waukesha

October 21, 2021

Excellent experience. Great salesman. Great Manager. Awesome financial personal! Hands down one of the best used vehicle purchase of my life. Listened to all questions/concerns and we're very attentive More

by areible1187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, Nick Griffin, Aisha Fernando
Oct 22, 2021 -

Griffin Ford responded

Hi Adam and thank you for your feedback for Griffin Ford of Waukesha. We truly appreciate your business. Your recent visit to 1940 E. Main Street was valued by our team. Please let us know when we can do more for you and your new 2019 Ford F-150 (like maintenance)! Take care until then.

October 19, 2021

Very fast, friendly, knowledgeable service. The Very fast, friendly, knowledgeable service. The salesperson and the finance manager were awesome. Would highly recommend them. More

by Joe Fujinaka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey (5 stars) finance manager first name was 2 initials, retired military guy (5 stars), Aisha Fernando
Oct 22, 2021 -

Griffin Ford responded

Hi Joe and thank you for your feedback for Griffin Ford of Waukesha. We truly appreciate your business. Your recent visit to 1940 E. Main Street was valued by our team. Please let us know when we can do more for you and your new 2021 Ford F-150 (like maintenance)! Take care until then.

October 15, 2021

As always Frank is friendly and made the process quick and easy!! Keep up the great work! More

by TODD51
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Aisha Fernando
Oct 22, 2021 -

Griffin Ford responded

Hello, Frank is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care! Griffin Ford of Waukesha

October 12, 2021

Dave and Aisha were so amazing! I couldn’t have asked for a better experience! More

by hannahroth16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt, Aisha Fernando
Oct 18, 2021 -

Griffin Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Griffin Ford! Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

October 11, 2021

I recently purchased a car from Griffin Ford. Jorge was very accomadating and a pleasure to work with. I am very satisfied with the service they provided. He was excellant! More

by hackler.lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Oct 14, 2021 -

Griffin Ford responded

Hi, your satisfaction is our top priority. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

October 11, 2021

Matt Strosin and Brandon Nelson are a topnotch couple of friendly guys. They sold me a wonderful 2021 F150 Sport, I just love. More

by Alex, aka the Paul McCartney lookalike!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Matthew Strosin
Oct 14, 2021 -

Griffin Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is anything else we can do for you; we are more than happy to help! Griffin Ford of Waukesha

Oct 14, 2021 -

Alex, aka the Paul McCartney lookalike! responded

Yes, there is something you could do! Get my bed liner and tonneau cover installed. I was informed it would have been done last week!

Oct 14, 2021 -

Griffin Ford responded

Hello! We are working on that and our General Manager is involved! Can we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com to provide more information? It would be much appreciated. Thank you.

October 09, 2021

Dave was super helpful and helped through every step of the process. Everyone we worked with helped ensure we found the best fit for us while staying within our budget! More

by molly.spencer16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Oct 11, 2021 -

Griffin Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 07, 2021

Always friendly and willing to help with any issues with my vehicle. I just purchased a new vehicle with Frank and he was a pleasure to work with. More

by PAMI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, BRANDON McAfee
Oct 11, 2021 -

Griffin Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any further questions, please give us a call. We're always happy to help! Griffin Ford of Waukesha

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