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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

May 03, 2021

Second vehicle we have bought from Griffon. Dave and Phil made the purchase easy and were well prepared for our scheduled visit. We found the new family vehicle from Griffon and our next Ford will be from he More

by nywi6100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
May 06, 2021 -

Griffin Ford responded

Hi Tom and thank you very much for your kind words (Dave & Phil loved reading them) and high star rating for Griffin Ford of Waukesha! We truly appreciate your business and hope you continue to love your 2018 Ford Edge. Please visit us again at 1940 E. Main Street when it's time for service/maintenance. Enjoy that ride!

May 02, 2021

Dave was great to work with!! We love our new vehicle! Still trying to figure out everything in the new car but he said any other questions I can call him on his cell phone. Which I’m sure I will tomorrow More

by dcgodejohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
May 03, 2021 -

Griffin Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please let us know if there is anything else we can do for you; we are more than happy to help! Griffin Ford of Waukesha

May 01, 2021

Jorge and the Ford Griffin team did a fantastic Job helping me with my online purchase, and ease of setting up a safe buying experience. The truck was ready for test ride when I arrived and never felt More

by davidportz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, Nick Griffin, BRANDON McAfee
May 06, 2021 -

Griffin Ford responded

Hi David and thank you very much for your kind words (Jorge loved them) and high star rating for Griffin Ford of Waukesha! We truly appreciate your business and hope you continue to love your 2019 Toyota Tacoma. Please visit us again at 1940 E. Main Street when it's time for service/maintenance, as we work on all makes and models!

May 01, 2021

Caleb took great care of us! We are so happy he helped us find our car, thank you Caleb! We love our car! Thank you More

by J.C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jun 09, 2021 -

Griffin Ford responded

Hi J.C and thank you very much for your kind comments for Griffin Ford of Waukesha. We truly appreciate your feedback and your business! Your recent visit to 1940 E. Main Street was valued. Please let us know when we can do more for you (like service/maintenance)! Take care until then.

April 30, 2021

Great people to work with. Made the experience easy with all my questions and concerns. Would easily think about doing business with Griffin Ford and Caleb again. More

by Mc2914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Apr 30, 2021 -

Griffin Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Griffin Ford of Waukesha

April 29, 2021

Devin is awesome. He made my experience go very smoothly. He answered all my questions. I never felt pressured or unsure of my purchase. I highly recommend Griffin Ford and Devin! More

by Pckrgrl4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
May 06, 2021 -

Griffin Ford responded

Hi Rachel and thank you very much for your kind words (Devin loved them) and high star rating for Griffin Ford of Waukesha! We truly appreciate your business and hope you continue to love your 2019 Ford Escape. We value your visit to 1940 E. Main Street and wish you all the best on the roads ahead!

April 29, 2021

Purchased a truck and it has a weird popping near the throttle body. It was checked 2times and yet they say its due to a cold air i take. I replaced it and still same thing. Never again will i purchase o More

by ptrican1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Griffin, Caleb Struck
May 03, 2021 -

Griffin Ford responded

Hi Dan: Griffin Ford was not aware that you had replaced the cold air intake on this truck when you were in to see us. The Used Car Managers, Service Department and your Salesperson weighed in that your truck's cold air intake system was disclosed at the time of the sale. They all believe this is responsible for what you are hearing. With the PSI created by this intake system, the truck releases excess pressure (thus the popping sound). When you were still concerned after the sale, Griffin Ford did a complimentary transmission inspection for you, which showed no problems. There is nothing wrong with your engine. The replacement of the cold air intake, which you requested, is not necessary to make the truck safe, but rather elective on your part. We are committed to our customer's satisfaction and have had multiple people respond to your concerns.

May 03, 2021 -

ptrican1 responded

I did replace the cold air intake with an original air cleaner filter box and air hoses. Problem is still there. I will handle the problem my self since griffin ford service techs are not qualified enough to handle the problem. They never even took anything apart to properly investigate. And by the way after replacing the intercooler the problem since has stopped. Being that it was damp and dirty inside.

April 29, 2021

We ended up purchasing our Explorer because of the service Corey provided. We were looking at a Land Rover or an Explorer and we went with Ford because of how well we were treated. The entire exper More

by Ssimpson726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Broussard &Phil DeSalvo
May 06, 2021 -

Griffin Ford responded

Hi Shane and thank you very much for your kind words (Corey & Phil loved reading them) and high star rating for Griffin Ford of Waukesha! We truly appreciate your business and hope you continue to love your 2021 Ford Explorer. We value your recommendation to folks to visit 1940 E. Main Street and hope to see you again when it's time for service/maintenance!

April 28, 2021

Very friendly and helpful. We got exactly what we were looking for and got an affordable price also. It was an excellent experience at Griffin Ford. More

by DEER-TRACKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Apr 30, 2021 -

Griffin Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2021

Oooooooh Frank is the best salesman. My family and I have purchased numerous vehicles from Griffin Ford! Always an easy no nonsense experience. We enjoy coming in there. Really enjoy Roni over in the cash More

by CHRIS@THENEIGHBORSBARANDGRILLE.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
Apr 30, 2021 -

Griffin Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Griffin Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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