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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

March 23, 2021

Salesperson, Devin Behling, was great. Will definitely do business with Griffin again. Positive, efficient and straightforward experience. Best car buying experience I’ve ever had. Finance process was painle More

by Bob the Skull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Mar 23, 2021 -

Griffin Ford responded

Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2021

This is our fifth leased truck from Frank and he is the best around. That’s why we keep coming back. The service on all levels is superior More

by Erin S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
Mar 26, 2021 -

Griffin Ford responded

Hi Erin: Thank you very much for your kind words for Griffin Ford of Waukesha (and Frank!) We all truly appreciate your repeat business with us. We loved helping you find your latest truck! Please let us know when we can do more for you at 1940 E. Main Street (like service/maintenance). Until then, take care!

Mar 26, 2021 -

Griffin Ford responded

Hi Erin: Thank you very much for your kind words for Griffin Ford of Waukesha (and Frank!) We all truly appreciate your repeat business with us. We loved helping you find your latest truck! Please let us know when we can do more for you at 1940 E. Main Street (like service/maintenance). Until then, take care!

March 21, 2021

Devin was very helpful and not pressuring he answered all my questions and the whole deal went vey quickly and I love my mustang thank you brian More

by Bcole71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Mar 26, 2021 -

Griffin Ford responded

Hi Brian: Thank you very much for your kind words for Griffin Ford of Waukesha (and Devin!) We all truly appreciate your business. We loved helping you find your 2017 Ford Mustang! Please let us know when we can do more for you at 1940 E. Main Street (like service/maintenance). Until then, take care!

Mar 26, 2021 -

Griffin Ford responded

Hi Brian: Thank you very much for your kind words for Griffin Ford of Waukesha (and Devin!) We all truly appreciate your business. We loved helping you find your 2017 Ford Mustang! Please let us know when we can do more for you at 1940 E. Main Street (like service/maintenance). Until then, take care!

March 20, 2021

It was a great service. Freindly.Thank you for everything.we will back for my wife's car.Enjoy your weekend and the sunshine. You are great professionals. More

by Berkaoax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Mar 21, 2021 -

Griffin Ford responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Griffin Ford of Waukesha

March 20, 2021

Thank you to Caleb for the ride this morning. He is very professional knowledgeable and courteous. And thanks to the entire staff very friendly and made sure we gad everything we needed. We surely be back w More

by P.guijo62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Mar 26, 2021 -

Griffin Ford responded

Hi Penny: Thank you very much for your kind words for Griffin Ford of Waukesha (and Caleb!) We truly appreciate your business. We loved helping you find your 2012 Kia Sorento! Please let us know when we can do more for you at 1940 E. Main Street (like maintenance, as we service all makes and models). Until then, take care!

Mar 26, 2021 -

Griffin Ford responded

Hi Penny: Thank you very much for your kind words for Griffin Ford of Waukesha (and Caleb!) We truly appreciate your business. We loved helping you find your 2012 Kia Sorento! Please let us know when we can do more for you at 1940 E. Main Street (like maintenance, as we service all makes and models). Until then, take care!

March 19, 2021

My experience at Griffin Ford was so Amazing! Best dealership I’ve ever bought a car at! They made it nice and easy! Thank you! More

by MEGAN.88.MUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN KOVACH, Devin Behling
Mar 19, 2021 -

Griffin Ford responded

Megan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! Griffin Ford of Waukesha

March 19, 2021

My car buying process was amazing! Caleb was so helpful, understanding, honest and kind. I felt respected and appreciated as a customer. Griffin will forever have my business because of Caleb. I must als More

by Bukoskma4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
Mar 20, 2021 -

Griffin Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Caleb reflected this. Griffin Ford of Waukesha

March 18, 2021

I highly recommend Griffin Ford for your dealer. Devin did a awesome job and answered all my questions like a professional. Please see Devin for your new vehicle. More

by Marisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Mar 20, 2021 -

Griffin Ford responded

We are happy Devin could make your experience a positive one, Marisa! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukeshav

March 17, 2021

Wonderful salesman Brandon McAfee. Thanks for everything. I’m very happy with my purchase. I will be sending referrals as much as possible. No regrets. More

by TANYAB41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN KOVACH, BRANDON McAfee
Mar 19, 2021 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you for choosing Griffin Ford! Have a nice day. Griffin Ford of Waukesha

Mar 19, 2021 -

TANYAB41 responded

He was just a awesome person and made my 76yr old mom purchase a lot earlier. He has even done a couple follow up calls. Again awesome experience. Kudos Brandon McAfee we need more people like you.

March 17, 2021

I need to know why the internet price and, or the asking price is increased on the purchase agreement by $300 to $400.? I have purchased 4 vehicles here and the actual asking price always increases when the More

by dbn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, JOHN KOVACH
Mar 19, 2021 -

Griffin Ford responded

Hello and thank you for your feedback. Our Used Car Manager thinks you may be referring to our $299 Service Fee, which is added at the time of sale, due to it being taxable. It is part of that "plus, tax, title, license and service fee" language that appears alongside our vehicles for sale. The way the purchase agreement spells out it shows the purchase price plus the service fee as the selling price. We appreciate your business and hope that clears up some of the confusion. Thank you again and take care.

Mar 20, 2021 -

dbn responded

After reviewing the material I discovered this... Yes it is clear that the $299 service fee is added to the cost. Clearly I was mistaken. Nevertheless, Griffin Ford Waukesha is by far the first place I should look when buying a new used car for myself. I am again a satisfied customer.

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