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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

March 11, 2021

It was an easy process. Frank new what we wanted and everything ready for us. This is around the 10 th vehicle that we have purchased from frank. Friendly service!!! More

by CHERYLSEMROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
Mar 19, 2021 -

Griffin Ford responded

Hi Cheryl: Thank you so much for your kind words for Griffin Ford of Waukesha. We all truly appreciated working with you to make the purchase so easy and stress-free. And, we value your repeat business with us! We hope you'll remember us when it's time for service/maintenance and return to 1940 E. Main Street. We look forward to welcoming you back to the dealership! Take care and enjoy the roads ahead.

March 10, 2021

The sales manager Kip was disrespectful talking over me scolding me and refused to respect my time my appointment was 2 then 3 then 4:26 More

by Jayscmidt51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirby Lewis
Mar 19, 2021 -

Griffin Ford responded

Hi Jay: Thank you for your feedback. Your comments have been reviewed with our management, including Kip. Griffin Ford sincerely apologizes to you for any inconvenience you experienced. It certainly was our intention to be accommodating to you. We were very busy the day you were in and the delivery in front of yours took longer than our Finance Department anticipated. We appreciate your understanding. Take care.

March 10, 2021

My Experience was great by everyone. Appreciate the follow up care I received from service department. I will definitely be back for my next car More

by Deann.71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck, JOHN KOVACH
Mar 19, 2021 -

Griffin Ford responded

Hi Deann: Your repeat business with Griffin Ford of Waukesha is much appreciated. Thank you for this kind review too! We were more than happy to help you service your 2017 Ford Edge recently at 1940 E. Main Street. Best wishes to you on the roads ahead. Take care until we see you again!

March 09, 2021

Good friendly honest. They listen to you and take your interests to heart. They treat you with respect don’t talk down to you, they talk to you More

by rc240gunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Mar 19, 2021 -

Griffin Ford responded

Hi Ronald: Thank you so much for your kind words for Griffin Ford of Waukesha. We all truly appreciated working with you to make the purchase of your 2014 Ford F-150 so easy and stress-free. We hope you'll remember us when it's time for service/maintenance and return to 1940 E. Main Street. We look forward to welcoming you back to the dealership! Take care and enjoy the roads ahead.

March 09, 2021

Dave Nutt was our salesman. He was knowledgeable, helpful and very respectful of our time. We have purchased several cars and this was without question the best overall experience. More

by jaworskijeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Mar 19, 2021 -

Griffin Ford responded

Hi Jeff: Thank you so much for your kind words for Griffin Ford of Waukesha. We all truly appreciated working with you to make the purchase of your 2018 Ford Fusion Hybrid so easy and stress-free. We hope you'll remember us when it's time for service/maintenance and return to 1940 E. Main Street. We look forward to welcoming you back to the dealership! Take care and enjoy the roads ahead.

March 08, 2021

My wife and I recently bought a Ford Expedition from Pete at Griffin Ford. Pete was hands down the best salesman I’ve ever dealt with, very accommodating and a low pressure approach. We would highly recomm More

by Mark and Renae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Mar 08, 2021 -

Griffin Ford responded

Hello Mark And Renae, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

March 08, 2021

It was a pleasure working with Griffen Ford to buy my First New Car. David was very helpful through the whole process and even got some extra stuff taken care of for me. More

by lukekastenson
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Mar 09, 2021 -

Griffin Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

March 06, 2021

Great service, fast transaction. The truck was clean and looks new. Couldn't be happier! Jorge was thorough, answered all my questions, Surprised I was in and out as fast as it took. Will buy from you in th More

by dndallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Mar 06, 2021 -

Griffin Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

March 06, 2021

Great overall experience. Very cordial and willing to answer any and all questions. Test drive was the best we have experienced at any dealership. Thanks! More

by CANDSMUELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant Sales Manager, Glen Pavlovich, Zach Dahms
Mar 07, 2021 -

Griffin Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care! Griffin Ford of Waukesha

March 06, 2021

Super easy process. Called up about a car I saw online and about an hour later, Devin brought it to my house for a test drive! Loved the car, so put a down payment down that night and picked up a few days More

by CIndy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Devin Behling
Mar 08, 2021 -

Griffin Ford responded

Hello Cindy, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

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