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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

March 04, 2021

Quick and painless process. Very happy with my purchase. There was an issue with the vehicle only having one key and they made it right and got a second set made. Very pleased with the service. More

by mrluczak1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Mar 05, 2021 -

Griffin Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

March 04, 2021

I'm not getting any paperwork (confirmation of purchase/sale) of my Lincoln MKZ. I expect a receipt for my purchase and a printed record of any history that Lincoln or dealerships have on my auto More

by WJHBEBH
Recommend Dealer
No
Employees Worked With
JOHN KOVACH
Mar 19, 2021 -

Griffin Ford responded

Griffin Ford is sincerely sorry to hear you were not happy with your recent experience at the dealership. We strive every day to deliver an outstanding experience to our customers. Please reach out to Lorraine Miller at lmiller@griffinautogroup.com.

March 03, 2021

i really enjoy working with peter tagtow at griffin. he is always responsive and takes care of our fleet needs every year. peter does a great job of offering very competitive quates and makes the purchase More

by MNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Mar 05, 2021 -

Griffin Ford responded

Your comments keep us motivated and working hard for all our guests! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 02, 2021

Caleb Struck was my salesperson and was patient with me during the whole process of finding the right used truck for my needs. Everyone I encountered at Griffin Ford during the buying process was friendly More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Mar 04, 2021 -

Griffin Ford responded

Hi, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care! Griffin Ford of Waukesha

February 28, 2021

This was the best car buying experience! Jorge and Phillip, the finance manager, made everything go smooth, and made me feel more comfortable throughout the process! More

by kaylamiscikowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Mar 19, 2021 -

Griffin Ford responded

Hi Kayla: Thank you so much for your kind words for Griffin Ford of Waukesha. We all truly appreciated working with you to make the purchase of your 2018 Ford Escape so easy and stress-free. We hope you'll remember us when it's time for service/maintenance and return to 1940 E. Main Street. We look forward to welcoming you back to the dealership! Take care and enjoy the roads ahead.

February 26, 2021

I was very pleased with the buying process and the way Mr.Plasencia worked to get me a good price on my 2018 F150.. Mr Kovach also worked hard to get me a good price on my trade. Both guys did a good job More

by hbrobert101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , Jorge Plasencia, JOHN KOVACH
Feb 26, 2021 -

Griffin Ford responded

Hi Bob and thank you for your high marks for Griffin Ford of Waukesha and kind words for Jorge and John. We truly appreciate your business and are happy to hear you're enjoying your 2018 Ford F-150! Please visit 1910 E. Main Street when it's time for service--we'd love to welcome you back to the dealership. Take care.

February 26, 2021

The team at Griffin Ford was wonderful to work with! Highly recommend! Dave found exactly what I was looking for and Melissa handled all of the financing... was quick, smooth, and a great experience. More

by swilliams40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Dave Nutt
Feb 26, 2021 -

Griffin Ford responded

Hi Susan and thank you for your high marks for Griffin Ford of Waukesha and kind words for Dave & Melissa. We truly appreciate your business and are hope you're enjoying your 2015 Ford Escape! Please visit 1910 E. Main Street when it's time for service. We'd love to welcome you back to the dealership. Take care.

February 25, 2021

i worked with Caleb for about 2 weeks before making up my mind to buy the car. i was coming in from Ohio to buy the car. with that being said i had a lot of question and he sent me a bunch of pictures that w More

by Fun.ricky
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Feb 26, 2021 -

Griffin Ford responded

Hi Ricky and thank you for your high marks for Griffin Ford of Waukesha. We truly appreciate your long-distance business and Caleb was more than happy to accommodate you. We hope you're enjoying your 2014 Ford Mustang! Take care on the roads ahead.

February 24, 2021

I came in car shopping and had a great experience. The customer service was great and I was even given a follow call and text about connecting my car to Ford Pass. I’m really enjoying my Ford Escape. More

by WILSONX4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis, Glen Pavlovich
Feb 26, 2021 -

Griffin Ford responded

Hi Karen and thank you for your high marks for Griffin Ford of Waukesha. We truly appreciate your business and are happy to hear you're enjoying your 2020 Ford Escape! Please visit 1910 E. Main Street when it's time for service. We'd love to welcome you back to the dealership. Take care.

February 24, 2021

We bought a used 2016 Kia Sorento from Griffin. Caleb was great. He is very nice and made the process fast and easy. Would definitely buy here again. More

by Vgaray815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Feb 25, 2021 -

Griffin Ford responded

Hi Victor and thank you for your high marks for Griffin Ford of Waukesha and kind words for Caleb. We truly appreciate your business and are happy to hear you're enjoying your 2016 Kia Sorento! Please visit 1910 E. Main Street when it's time for service. We'd love to welcome you back to the dealership. Take care.

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