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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

February 24, 2021

Frank makes buying a car fun. I have bought 3 cars from frank. He takes the time to to know person buying the car. It was a fun experience. The fiance department is awesome More

by sofreak6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Feb 25, 2021 -

Griffin Ford responded

Hi Scott and thank you for your high marks for Frank and Griffin Ford of Waukesha. We truly appreciate your repeat business and are happy to hear you're enjoying your 2020 Ford Fusion! Please visit 1910 E. Main Street when it's time for service. We'd love to welcome you back to the dealership. Take care.

February 23, 2021

Jorge was a pleasure to work with. He made the car buying experience great. I did the application online and came in on Saturday and was in and out in an hour. More

by amdeleon236
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Feb 25, 2021 -

Griffin Ford responded

Hello Adriana and thank you for your kind comments about Jorge. Griffin Ford of Waukesha sets high expectations, so it’s gratifying to hear you had a great experience with us. We hope you continue to love your 2014 Honda Accord and come see us at 1940 E. Main Street when it's time for service (we work on all makes and models!) Take care!

February 20, 2021

Fast and easy process Devin is extremely helpful and mindful of our time and needs I would definitely recommend this dealership to someone who is looking. More

by Breonnash14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Feb 22, 2021 -

Griffin Ford responded

Hi and thank you very much for your kind review and high marks for Griffin Ford of Waukesha. We truly appreciate your feedback. We take pride in how we train our staff to work with customers and we're happy to hear all went well with you. Please come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

February 20, 2021

This was the least painful car buying experience I’ve ever had from a dealership. Caleb was so straightforward, laid back and NOT pushy or arrogant. We also worked with his manager to settle on a price a More

by JennaL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Caleb Struck
Feb 22, 2021 -

Griffin Ford responded

Hi Jenna and thank you very much for your kind review and high marks for Griffin Ford of Waukesha. We truly appreciate your feedback. We take pride in how we train our staff to work with customers and we're happy to hear all went well with you. Please come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

February 19, 2021

Very pleased. Bought a truck. Total 35 minutes and I was out the door. I asked for quick and they delivered. Easiest purchase I have made. More

by Andy d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Feb 22, 2021 -

Griffin Ford responded

Hi Andy and thank you very much for your kind review and high marks for Griffin Ford of Waukesha. We truly appreciate your feedback. We take pride in how we train our staff to help customers through the process of purchasing quickly. We're happy to hear all went well with you. Please come see us again at 1940 E. Main Street when it's time for service/maintenance on your 2018 Ford F-150. Until then, take care!

February 19, 2021

Very friendly from the moment you open the door. In order for me to make a decision I needed a lot of comparisons. I received all the information I needed timely and respectfully. More

by PDROTZUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich, Matthew Strosin, BRANDON McAfee
Feb 22, 2021 -

Griffin Ford responded

Hi Pamela and thank you very much for your kind review and high marks for Griffin Ford of Waukesha. We truly appreciate your feedback. We take pride in how we train our staff to work with customers and we're happy to hear all went well with you. Please come see us again at 1940 E. Main Street when it's time for service/maintenance on your 2020 Ford Edge. Until then, take care!

February 19, 2021

Jorge was very helpful and friendly! He did not pressure us into purchasing anything. He made us feel like family! He made the process very smooth and easy. Thank you! More

by VAZQUEZ_MARISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Feb 22, 2021 -

Griffin Ford responded

Hi Marisa and thank you very much for your kind review and high marks for Griffin Ford of Waukesha. We truly appreciate your feedback. We take pride in how we train our staff to work with customers and we're happy to hear all went well with you. Please come see us again at 1940 E. Main Street when it's time for maintenance on your 2016 Honda CR-V (we service all makes and models!). Until then, take care!

February 17, 2021

The experience with Dave was 1st class all the way. There was never any pressure to buy and I ended up getting what I wanted. More

by adamtrindl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Feb 17, 2021 -

Griffin Ford responded

Hi Adam and thank you very much for your kind review and high marks for Griffin Ford of Waukesha. We truly appreciate your feedback. We take pride in how we train our staff to work with customers and we're happy to hear all went well with you. Please come see us again at 1940 E. Main Street when it's time for service/maintenance on your 2018 Ford F-150. Until then, take care!

February 16, 2021

Professional salesman is how I would sum up Devin. He asked the right questions, knew how to present the questions in a way that didn't put pressure on me as the buyer but still tailor the sale to meet m More

by Twinblade5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Feb 16, 2021 -

Griffin Ford responded

Hi Jeffery: Thank you very much for your kind words about Devin and Griffin Ford of Waukesha's finance department. We sure appreciate your business and are pleased to hear you were happy. We hope you continue to enjoy your 2018 Ford F-150 on the roads ahead. And, come see us at 1940 E. Main Street again, when it's time for service!

Feb 17, 2021 -

Griffin Ford responded

HI Jeffery: Thank you very much for your kind words about Devin and Griffin Ford of Waukesha's finance department. We sure appreciate your business and are pleased to hear you were happy. We hope you continue to enjoy your 2018 Ford F1-50 on the roads ahead. And, come see us at 1940 E. Main Street again, when it's time for service!

February 15, 2021

I am absolutely thrilled with my experience! Devin was great to work with and easy going while also being efficient with time. They were wonderful about working with me and the finance department was als More

by aclancy1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Feb 17, 2021 -

Griffin Ford responded

Hi Alex: Thank you very much for your kind words about Devin and Griffin Ford of Waukesha's finance department. We sure appreciate your business and are pleased to hear you were happy. We hope you continue to enjoy your 2007 Toyota Tacoma on the roads ahead. And, come see us at 1940 E. Main Street again, when it's time for service!

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