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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

January 26, 2021

I went there because the vehicle I was looking for was listed as available on the lot, even though several ford dealerships closer to home said they could find me the vehicle I was looking for. It was wel More

by Wendy T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
Jan 28, 2021 -

Griffin Ford responded

Wendy, we set high expectations for ourselves so it’s gratifying to hear you had a great car buying experience with Louie! If there is anything else we can do to assist you, please let us know! Take care! - Griffin Ford of Waukesha

January 25, 2021

Matthew worked with me on purchasing a new Ford Edge, He got me a good price on my New Edge & a fair price on my trade in. He explained all the features on the new vehicle to my understanding. I would recom More

by fjniemczyk
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Jan 26, 2021 -

Griffin Ford responded

Hello! Thank you so much for your kind words about Matthew. Griffin Ford appreciates the acknowledgment of how well our staff is trained to please our customers. We hope you continue to love your new 2020 Ford Edge. And, come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

January 25, 2021

From start to finish buying my truck I wanted was a breeze! Going in I knew what I wanted out of an f150. Even though I didn’t buy the truck I originally went in for. Devin Behling from used sales foun More

by Jacob Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip DeSalvo, Devin Behling
Jan 26, 2021 -

Griffin Ford responded

Hi Jacob, and thank you for taking the time to leave Griffin Ford of Waukesha your response. We strive to deliver to outstanding customer service! If you have any additional questions about your pre-owned 2015 Ford F-150, please don't hesitate to contact us, And, be sure to visit 1940 E. Main Street again when it's time for service/maintenance. Take care on the roads ahead!

January 23, 2021

I had a great experience with Griffin Ford. Jorge was easy to work with and did not add any added pressure to the sales process. I would recommend anyone to come see Jorge for their next vehicle purcha More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Jan 25, 2021 -

Griffin Ford responded

Hi Eric: Thank you so much for your kind words about Jorge. Griffin Ford appreciates the acknowledgment of how well our staff is trained to please our customers. We hope you continue to love your new vehicle. And, come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

Jan 25, 2021 -

Griffin Ford responded

Hi Eric: Thank you so much for your kind words about Jorge. Griffin Ford appreciates the acknowledgment of how well our staff is trained to please our customers. We hope you continue to love your new vehicle. And, come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

January 22, 2021

Devin is a great salesman who is very helpful to the customer and very easy to work with. The only thing I would say is, he goes very fast and does a lot of tasks at the same time. Overall he’s a great More

by Josh Bartz
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Jan 25, 2021 -

Griffin Ford responded

Hello: Thank you so much for your kind words about Devin. Griffin Ford of Waukesha appreciates the acknowledgment of how well our staff is trained. (Jorge is a multi-tasker!) We hope you continue to love your 2015 RAM 1500. And, come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

January 21, 2021

Russell was courteous, professional and kind. I was able to test drive from home and never once felt pressured. The whole experience was smooth and easy, the way car buying should be! Drove off the lot in a More

by price-zryt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Coulter
Feb 22, 2021 -

Griffin Ford responded

Hi Doris: Thank you very much for your kind words about Russell and Griffin Ford of Waukesha. We sure appreciate your business and are pleased to hear you were happy. We hope you continue to enjoy your 2017 Chevy Equinox on the roads ahead. And, come see us at 1940 E. Main Street again, when it's time for maintenance (we service all makes and models at Griffin!)

January 21, 2021

We have come here for our past few cars. We always work with Jorge and he is never pushy. He always listens to what we would like in a car and we are in and out in no time. Thank you! More

by sprockin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Jan 25, 2021 -

Griffin Ford responded

Hello: Thank you so much for your continued business Griffin Ford of Waukesha. We appreciate the acknowledgment of how well our staff is trained. We hope you continue to love your new vehicle. And, come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

January 19, 2021

You guys did a excellent job we promise you this we will be back for all our needs and we will HIGHLY recommend Griffin Ford to Others More

by MEYERJENNI_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Jan 21, 2021 -

Griffin Ford responded

Jenni, we appreciate your recommendation of our Griffin Ford of Waukesha! We truly value our customers and we look forward to seeing you at 1940 E. Main Street (when it is time for service/maintenance). Take care until then!

January 18, 2021

Griffin Ford is the best dealership in Waukesha County. They strive to go the extra mile in both Sales and Service. I highly recommend them! More

by TIMPICKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
angelo Gagliano
Jan 19, 2021 -

Griffin Ford responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

January 14, 2021

Russell knew his inventory and quickly got me into the vehicles I was looking for. He got me the price I wanted without hassle. Overall it was a great experience. Thanks Russell! More

by BH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Coulter
Jan 25, 2021 -

Griffin Ford responded

Hello: Thank you so much for your kind words about Russell. Griffin Ford appreciates the acknowledgment of how well our staff is trained. We hope you continue to love your new vehicle. And, come see us again at 1940 E. Main Street when it's time for service/maintenance. Until then, take care!

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