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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

December 20, 2020

The guys are really friendly, knowledgeable, and hands on when it comes making everyone comfortable. My experience as a first time car buyer exceed all expectations. More

by weidmanjo15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Dec 24, 2020 -

Griffin Ford responded

Hi, and thank you for your wonderful response to the quality of service our Staff at Griffin Ford of Waukesha provides! Our team is dedicated to providing top-quality satisfaction to our customers and we're so happy to hear that your experience reflected this. We hope you continue enjoy your new vehicle and return to 1940 E. Main Street when it's time for service/maintenance. Take care!

December 18, 2020

5 stars all the way. Dave was great to work with. Even the finance guy was great, not pushy. Most pleasant car purchase I have ever had. More

by m_r_donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Dec 24, 2020 -

Griffin Ford responded

Hi, thank you for your kind words about your experience with Griffin Ford of Waukesha! Congratulations on finding your 2019 Ford F-150 on our dealership's lot. We are so pleased to have been of service to you. Please come see us again at 1940 E. Main Street, when it's time for service/maintenance. 'Til then, take care!

December 18, 2020

Always good to have an efficient, boring, unexciting visit to the car dealer when it is for service. When your car is 10 years old and it passes inspection with flying colors and you walk out only payin More

by Merlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Dec 27, 2020 -

Griffin Ford responded

Hi Merlin: Thank you so much for your recent visit to Griffin Ford of Waukesha at 1940 E. Main Street. We value your feedback on that experience! And, we hope to see you again. Take care on the roads ahead!

December 15, 2020

Bought our 5th vehicle from Griffin, another F-150. As usual it was a great experience. Our salesman knows what we like/want and lets us know when it becomes available. Great folks to do business with. More

by BBLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Dec 22, 2020 -

Griffin Ford responded

Hi! Griffin Ford of Waukesha is very happy to have provided you with such a positive experience! We truly appreciate your repeat business with us. Please come see us again at 1940 E. Main Street, if we can help at all (with service!) Take care!

December 15, 2020

Great communication with the search of our new truck. Corey B did a great job relaying me all the info I needed to make this decision...it came down between Soerens and I know I made the right choice... More

by JSUKOWATEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Broussard gets 5 stars , Glen Pavlovich
Dec 22, 2020 -

Griffin Ford responded

Hi: Griffin Ford of Waukesha is very happy to have provided you with such a positive experience! Thank you for giving us the opportunity to help you find your new 2020 Ford F-150! Please come see us again at 1940 E. Main Street when it's time for service/maintenance. Take care!

December 10, 2020

I had a great experience buying my new F150 from Griffin Ford. Couldn't be happier with the people involved from sales person, sales manager and financial person. Thanks to Aisha the truck purchase was very More

by lazerj56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Fernando
Dec 10, 2020 -

Griffin Ford responded

Hi James: It was a pleasure helping you find your new 2020 Ford F-150. Thank you for giving Griffin Ford of Waukesha the opportunity to serve you. Please know too, that we appreciate your kind words and high star rating! Take care until we see you again at 1940 E. Main Street (when maintenance is due).

December 08, 2020

Lack of knowledge on sales end. Very frustrating. There are several items during the sales process I can identify including no one even asking for the keys to my trade in? Of course I left them. More

by Jessica.daronco
Recommend Dealer
No
Employees Worked With
Destinee
Dec 10, 2020 -

Griffin Ford responded

Hi Jessica: It was a pleasure working with you and your husband to get you into your new 2020 Ford Edge AWD. Thank you. Griffin Ford of Waukesha appreciates your feedback. We have forwarded your comments onto our management and our salesperson. They worked very hard to meet your strict time guideline of one hour in the dealership and sincerely apologize if anything was missed in the sales process. Hopefully, all is well now and you are enjoying that new Ford SUV! Take care on the roads ahead and please come back and see us (when it's time for service) at 1940 E. Main Street.

December 05, 2020

Matthew Strosin made the buying experience painless. He honored my request not to call my cell phone, He came in on his day off when I picked up the vehicle. More

by dwarner8
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Dec 08, 2020 -

Griffin Ford responded

Hi Douglas and thank you for your kind words and high star rating of Griffin Ford of Waukesha. Congratulations on your new 2020 Ford Edge! We hope to welcome you again to 1940 E. Main Street (perhaps when it's time for service!) Take care until then!

December 05, 2020

Thank you so much for your help! It was a pleasure working with you! Thank you for getting my son and I into something with AWD AND SOMETHING RELIABLE! More

by Jacquelineernst83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Dec 08, 2020 -

Griffin Ford responded

Hello , and thank you for your kind words about Griffin Ford of Waukesha. It was a real pleasure helping you find your pre-owned 2013 Nissan Murano at our dealership at 1940 E. Main Street. We hope to be of service to you again in the future! Take care until then.

December 04, 2020

Great buying experience with Griffin Ford no pressure salesman Dave Nutt was knowledgeable about the product super good deal excellent work definitely the best vehicle purchase experience I’ve had in 30 More

by lundrebel62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Dec 08, 2020 -

Griffin Ford responded

Thank you for your kind words and congratulations on the purchase of your pre-owned 2019 Ford F-150 truck! Griffin Ford of Waukesha truly enjoyed working with. Please let us know when we can do more for you at 1940 E. Main Street (perhaps when it's time for service!) Take care until then!

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