Griffin Ford

Had a really good experience getting my car there. Jorge and Phillip were great to work with. They were very helpful and answered all my questions regarding the car and the warranty. Great customer service! and Phillip were great to work with. They were very helpful and answered all my questions regarding the car and the warranty. Great customer service! More

This dealership had the vehicle that I wanted. The price negotiation went very smoothly and they were able to provide me more for my trade-in then a different dealership was able to offer. This dealership h negotiation went very smoothly and they were able to provide me more for my trade-in then a different dealership was able to offer. This dealership had the vehicle that I wanted. The price negotiation went very smoothly and they were able to provide me more for my trade-in then a different dealership was able to offer More

Always have a great experience here at Griffin ford every one very friendly ,all the work always done right and on time ask promise Waiting area always clean. one very friendly ,all the work always done right and on time ask promise Waiting area always clean. More

This is THE dealership to go to in Waukesha. They treat you like a VIP throughout the entire process. I leased a 2020 Fusion and I couldn’t be happier! I will definitely recommend Griffin Ford in Waukesh you like a VIP throughout the entire process. I leased a 2020 Fusion and I couldn’t be happier! I will definitely recommend Griffin Ford in Waukesha to all my friends and family! More

I own a 2017 Ford Escape and had an appointment at my dealership for an oil change at 6:00 pm. I also mentioned that I was hearing a flapping noise underneath the right front passenger side when I reac dealership for an oil change at 6:00 pm. I also mentioned that I was hearing a flapping noise underneath the right front passenger side when I reached speads of 40 mph and above. I was told it was the splash shield and it was an "easy fix". Apparently there was only 1 service tech doing oil changes that evening and he was running short on time because even though I was told he had looked at the splash shield and allegedly tightened it, as soon as I left the dealership and started driving, the flapping noise started up again. Consequently, I called the dealership the next morning to make another appointment to bring the car back so that they can take it for a test drive, hear the noise that I explained to them, and hopefully fix it. I have ususally had good service when I've taken my vehicle there, so I'm willing to give them another chance to fix the problem correctly. More

Great Deal !!! Great People !!!! Bought the car used but the people at the dealership made it easy !! I definitely would buy again -- it was easy !! the people at the dealership made it easy !! I definitely would buy again -- it was easy !! More

Had my recent service done at griffin ford of Waukesha. And I have to say they went above and beyond to find what ever savings they could find for my visit And I have to say they went above and beyond to find what ever savings they could find for my visit More

Girffin's Service Department is special! Great customer service; willingness to answer any question and has always said what they were going to do and then did what they said. Great place to buy a new or service; willingness to answer any question and has always said what they were going to do and then did what they said. Great place to buy a new or used car and have it serviced! More

I worked with zack dahms on getting a 2019 f150. Being a younger guy I was surprised on how much respect I received from the whole sales crew. Not many dealerships around me take younger people seriously wh younger guy I was surprised on how much respect I received from the whole sales crew. Not many dealerships around me take younger people seriously when looking at nicer vehicles. He let me take the truck out for a test drive alone, and gave honest answers to all my questions and worked with me to make the whole process as easy as possible. I would definitely recommend talking to zack when looking for a new car. More

Griffin Ford was a superior experience in all respects, and being of the Senior years we have shopped vehicles for decades. Received an honest good deal with our purchase and trade in. Zach's knowledge of and being of the Senior years we have shopped vehicles for decades. Received an honest good deal with our purchase and trade in. Zach's knowledge of car details, and how he came across hit on all cylinders. Not fake friendly either. Everyone was willing to support our presence, and were professional. We give Manager Kip kudos for training his staff in the highest level! And 2 thumbs up for Phil in Finance. We'd recommend friends and family to check out GRIFFIN Ford Waukesha! You won't say "well...that was useless visit." More