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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

August 08, 2020

Five Stars I recently bought a new Ford Ranger from Griffin Ford and I'm very happy with it. All employees were very professional, hard working, and helpful, esp More

by alexandria.schroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Aug 10, 2020 -

Griffin Ford responded

Hello, thank you for your kind words and congratulations on your new Ranger! Thank you again for choosing Griffin Ford, and we hope to see you again soon! Safe travels!

August 08, 2020

Caleb Struck was an excellent salesperson. Very patient and understanding of my needs in the purchase of a vehicle. He also assisted me with financing paperwork and at the same time he entertained my son. More

by Lugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Aug 10, 2020 -

Griffin Ford responded

Lugo, thank you for taking the time to leave us your response to our Staff's customer service! It is great to hear our Staff took such great care of you! We hope to see you here again! Have a great day!

August 08, 2020

Very helpful and listened to our needs to get us into a car that was right for our current situation! It was overall a great experience! More

by Rabzdak
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Aug 11, 2020 -

Griffin Ford responded

Thank you so much for the kind words. Matthew and Griffin Ford are sure happy we were able to be of help to you. We hope to see you again in the future. Take care and enjoy that new ride!

August 05, 2020

Very satisfied Aisha was a great sales women did a awesome job finding me the perfect truck she listened to what I wanted and didn't try to sell me something more. More

by rs81637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Fernando
Aug 11, 2020 -

Griffin Ford responded

Thank you so much for allowing Griffin Ford (and Aisha) to earn your business (and praise)! We love hearing from satisfied customers. We hope the roads ahead are good to you and your new truck. Come see us again sometime!

August 04, 2020

Matt Strosin went out of his way to take care of me and made buying a new F-450 an enjoyable experience. I was drawn to Griffin in the first place because they had the truck I wanted at a reasonable price More

by MarkA35
Recommend Dealer
Yes
Employees Worked With
Phil Desalvo 5 stars , Matthew Strosin
Aug 04, 2020 -

Griffin Ford responded

Thank you, Mark! Griffin Ford certainly appreciates your business. And, we value this feedback (Matt will be thrilled). Take care on the roads ahead in that great new vehicle. And, come see us again, if you have any questions or need follow up.

August 03, 2020

Great experience . Process was seedless. Frank did a great job very well experienced walked me through the process to get a very good deal. Great truck More

by WAEL.RASHIDI
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Aug 03, 2020 -

Griffin Ford responded

Thank you so much for your kind comments. Frank will love hearing this. And, Griffin Ford is appreciative of your business with us. We wish you all the best on the roads ahead in your new truck!!

August 01, 2020

The dealership is good, the sales associate knew very little about the car. When asked about the transmission he lied. Now I need a new clutch... More

by AshleyNebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Aug 03, 2020 -

Griffin Ford responded

Hi Ashley: Your comments were forwarded onto your Sales Representative and our Used Car Manager, as they had not heard these things from you before. They are going to be reaching out to you. If you have any issues, there is a 5 year/100,000 mile warranty that may apply for you. Thank you for your feedback for Griffin Ford.

Aug 04, 2020 -

AshleyNebs responded

I told the Griffin I took my car in to get checked at the contact the dealership.

August 01, 2020

Great service! Great car! Great experience! Pete and Great service! Great car! Great experience! Pete and our starwars financial guy were the best! Pete worked so hard to find me the exact color car More

by Jamie Corliss
Recommend Dealer
Yes
Employees Worked With
Can’t remember our starwars fan in the warrantee/financial office, but he’s 5 stars too!, Peter Tagtow, Glen Pavlovich
Aug 03, 2020 -

Griffin Ford responded

Jamie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Griffin Ford!

July 31, 2020

Professional and Straight Forward We dropped by to test drive a used F150 and was greeted by Caleb. Throughout the buying process Caleb, and later on Phil, were straight forward about More

by j5harvey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jul 31, 2020 -

Griffin Ford responded

Thank you so much for these comments about the staff and experience at Griffin Ford in Waukesha. We so appreciate the feedback! And, your recommendation of our services is truly appreciated. Take care on the roads ahead in that new vehicle, and please let us know when we can be of further help to you!

July 31, 2020

Service was great did everything they could to get us the truck to go home with that night Luke was an awesome sales guy have really no complaints all seem to went well More

by Rezbaheating
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Jul 31, 2020 -

Griffin Ford responded

That is really great to hear. Sounds like you may have needed that vehicle for your work. Griffin Ford was so happy to be of help to you. (And, Luke loves the shout-out). Thank you again and please let us know if we can do more for you!

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