
Griffin Ford
Waukesha, WI
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On time, as promised! Steve was attentive asked & answered necessary questions. Called for an appointment with a no A/C problem. Set up a date, given options and they deliv Steve was attentive asked & answered necessary questions. Called for an appointment with a no A/C problem. Set up a date, given options and they delivered. More
Excellent Customer Service We really appreciated Caleb. Professional, responsive and great follow-up! The purchase process was as easy as purchasing a car can be. In addition, w We really appreciated Caleb. Professional, responsive and great follow-up! The purchase process was as easy as purchasing a car can be. In addition, we didn't feel pressure from him, but knew he appreciated our business. More
I bought a new Fusion at Griffin Ford which was a pleasant experience. Salesman Zach was very friendly and helpful. Thanks Zach! See you when I buy my next car. pleasant experience. Salesman Zach was very friendly and helpful. Thanks Zach! See you when I buy my next car. More
Never have I EVER had such an AMAZING car buying experience! Could not have asked for a better car buying experience than the one we had with Bill in Sales and Milissa in Finance! They made our 1.5 hour trip to Could not have asked for a better car buying experience than the one we had with Bill in Sales and Milissa in Finance! They made our 1.5 hour trip to purchase a Ford Flex more than worth it! We absolutely love our Ford Flex Limited! It's an amazing vehicle with a smooth ride, great features and that ecoboost makes it so FUN to drive! More
Sales Dealership is a great place to do business with. Excellent staff, friendly individuals. Matthew was quite patient and spent a lot of time with me go Dealership is a great place to do business with. Excellent staff, friendly individuals. Matthew was quite patient and spent a lot of time with me going through my car choices. He was a big help with the computer menus and set up. He is very professional and knowledgeable. Answered all of my questions. More
Our new Ford Escape - Mike B We have purchased several cars with frank. He is a great person to work with and person you can always trust. When you work with Frank you know you wi We have purchased several cars with frank. He is a great person to work with and person you can always trust. When you work with Frank you know you will get the best deal and not have to shop around. More
Nice people, easy experience. Everyone in the dealership was helpful, polite, professional, responsive and very easy to deal with. Even during this odd covid time everything worke Everyone in the dealership was helpful, polite, professional, responsive and very easy to deal with. Even during this odd covid time everything worked out very well. I have other dealerships closer to my house but this one had what I wanted. Plus Zach was willing to work around some odd times and get me everything I requested. Would absolutely recommend them. More
Only disappointed in the wait to get new vehicle detailed. Otherwise we were treated professionally. Somebody forgot to follow up with the service department and let us sit for a couple of hours wi detailed. Otherwise we were treated professionally. Somebody forgot to follow up with the service department and let us sit for a couple of hours without follow up. More
Picked up car and brought back in the exact time scheduled by a very courtesis young lady. The car wash was another nice thing done. Griffin is always been there for me scheduled by a very courtesis young lady. The car wash was another nice thing done. Griffin is always been there for me More
Caleb went so above and beyond for me and my family to get us into the truck we wanted and was in our price range. He was always smiling and friendly and ready to help any way that he could. When we are r get us into the truck we wanted and was in our price range. He was always smiling and friendly and ready to help any way that he could. When we are ready for our next purchase we will definitely be back. Also an additional thank you to Philip our finance guy. He also went above and beyond to help us. We greatly appreciate all the help and friendliness given to us. It's hard to find great people in the auto industry and Griffin has to gems. Thank you for everything. Jennifer Mayer More