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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

July 30, 2020

On time, as promised! Steve was attentive asked & answered necessary questions. Called for an appointment with a no A/C problem. Set up a date, given options and they deliv More

by danielsch1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Jul 30, 2020 -

Griffin Ford responded

Thank you, Daniel. We love to hear from satisfied customers like you. Griffin Ford (and Steve) sure appreciate your kind words (and high star rating). Please let us know when we can do more for you!

July 28, 2020

Excellent Customer Service We really appreciated Caleb. Professional, responsive and great follow-up! The purchase process was as easy as purchasing a car can be. In addition, w More

by murphyjl18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jul 28, 2020 -

Griffin Ford responded

Thanks, Murph! We sure appreciate your business at Griffin Ford. And, Caleb will love your kind words! Take care in that new vehicle and please remember us when it comes time to service. Enjoy!

July 28, 2020

I bought a new Fusion at Griffin Ford which was a pleasant experience. Salesman Zach was very friendly and helpful. Thanks Zach! See you when I buy my next car. More

by Denice L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dahms
Jul 28, 2020 -

Griffin Ford responded

Hi Denice: We sure appreciate your (continued) business with Griffin Ford. People like Zach make the process of buying easy! Thank you for your acknowledgment of that and we hope to serve you as well in the future!

July 28, 2020

Never have I EVER had such an AMAZING car buying experience! Could not have asked for a better car buying experience than the one we had with Bill in Sales and Milissa in Finance! They made our 1.5 hour trip to More

by cubgal7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milissa in Finance, Bill Jennaro
Jul 28, 2020 -

Griffin Ford responded

That vehicle has to be one of the most comfortable ever made! So happy to hear you love it. Griffin Ford appreciates you traveling to see us. And, we value your recommendation of our services. We stock an incredible amount of new and used inventory, which attracts buyers from far and wide. We wish you all the best on the roads ahead!

July 27, 2020

Sales Dealership is a great place to do business with. Excellent staff, friendly individuals. Matthew was quite patient and spent a lot of time with me go More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Jul 27, 2020 -

Griffin Ford responded

Thank you, Rick! We truly appreciate your feedback at Griffin Ford. And, we wish you all the best on the roads ahead in your new vehicle! Please come see us again when you have future vehicle needs. Take care!

July 27, 2020

Our new Ford Escape - Mike B We have purchased several cars with frank. He is a great person to work with and person you can always trust. When you work with Frank you know you wi More

by WATER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Sweeney, Frank Ballendux
Jul 28, 2020 -

Griffin Ford responded

Yes, Frank is so thorough and a real asset to our Griffin Ford customers. Thank you for your kind words. Please know we appreciate your business and your recommendation of our dealership to others. Please keep us in mind when it comes time to service your new vehicle! Take care.

July 24, 2020

Nice people, easy experience. Everyone in the dealership was helpful, polite, professional, responsive and very easy to deal with. Even during this odd covid time everything worke More

by dporter22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dahms
Jul 27, 2020 -

Griffin Ford responded

Thank you so much! We love reading your feedback and appreciate your rating and recommendation of Griffin Ford's services. Take care with that new vehicle on the roads ahead. And, please come back to see us, any time!

July 23, 2020

Only disappointed in the wait to get new vehicle detailed. Otherwise we were treated professionally. Somebody forgot to follow up with the service department and let us sit for a couple of hours wi More

by BSKHEIN
Recommend Dealer
Yes
Employees Worked With
Jake Saldo
Jul 23, 2020 -

Griffin Ford responded

Oh, we are so sorry for the inconvenience caused you! Please accept Griffin Ford's sincere apology for this. We hope to always deliver 100% customer satisfaction. Thank you for your patience and for your business with us. It is much appreciated.

July 22, 2020

Picked up car and brought back in the exact time scheduled by a very courtesis young lady. The car wash was another nice thing done. Griffin is always been there for me More

by Rpcjkap
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Jul 22, 2020 -

Griffin Ford responded

Thank you so much for your kind words! Griffin Ford is more than happy to accommodate our customers during this strained time with pick up and delivery (even for service customers!) We appreciate your business. Please let us know when we can do more for you. Take care!

July 22, 2020

Caleb went so above and beyond for me and my family to get us into the truck we wanted and was in our price range. He was always smiling and friendly and ready to help any way that he could. When we are r More

by jlmayer07
Recommend Dealer
Yes
Employees Worked With
Philip- finance, Nick Griffin, Caleb Struck
Jul 23, 2020 -

Griffin Ford responded

Oh, we love reading your feedback! Truly made our day at Griffin Ford. Thank you so much for giving us the opportunity to earn your business (and praise). We work hard to deliver complete customer satisfaction! Take care with your new ride and we look forward to seeing you again!

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