Back

Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

Directions

By Type

Showing 1,845 reviews

July 22, 2020

Quick Done Deal Considering I was coming in for an immediate new car due to a hit and run, which is already not fun to deal with, they got me in a new vehicle quick a More

by DMEYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Dept (don't know name), Tony Miller
Jul 23, 2020 -

Griffin Ford responded

Thank you so much for your kind words. Griffin Ford is glad you are o.k. after your accident. We were happy to help you out in your time of need. And, we look forward to welcoming you back to the dealership in the future. Take care.

July 22, 2020

This was a very good experience for me Griffin for it is it is a wonderful place to buy a car and my sales person are you sure Fernando was incredibly nice and efficient and she really she really went the e More

by BILLKCHILD
Recommend Dealer
Yes
Employees Worked With
Brandon , Aisha Fernando
Jul 23, 2020 -

Griffin Ford responded

Thank you, Bill. We were more than happy to help you out. Griffin Ford is so pleased to hear you had a good experience with our staff. We appreciate knowing our training and processes are delivering satisfied customers. Take care on the roads ahead!

July 22, 2020

Caleb went above and beyond. He was very patient and kind to our family. He got us in our dream truck. No matter the obstacle he will get through it. He is a people person for sure. And he is a veteran alway More

by Jessica112887
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jul 23, 2020 -

Griffin Ford responded

Thank you for your feedback on your experience at Griffin Ford. We love hearing from satisfied customers! Caleb will be thrilled too to read your comments. Please let us know when we can do more for you! Take care and enjoy your new ride.

July 21, 2020

Not confident they can fix an issue without a check engine light and a fault code. Called about a drivability issue, explained that I was really trying to avoid having a “cannot reproduce the problem” More

by blackF150
Recommend Dealer
No
Employees Worked With
Paul Sadowski
Jul 21, 2020 -

Griffin Ford responded

Hello and thank you for this feedback. Our Service Manager would like to look into this further. Can you provide your contact information to Lorraine Miller at lmiller@griffinautogroup.com? It would be much appreciated.

July 20, 2020

This is our third Ford Edge that we have purchased from Griffin Ford. Peter Tagtow has been helpful and informative and we would buy another car from him again. More

by LOVEKEESUS
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Jul 20, 2020 -

Griffin Ford responded

Ah, the Edge is a great vehicle choice! Congratulations on your newest one. Griffin Ford appreciates you continued business with us. And, the shout out to Pete is valuable! Thank you for your recommendation of our services to others. And, take care on the roads ahead.

July 20, 2020

Made appointment to have a trailer electrical tail replaced. Left car to be completed in over next three days. It took two weeks to complete. Had to rent a car for work. Not good More

by shingiss
Recommend Dealer
No
Employees Worked With
angelo Gagliano
Jul 21, 2020 -

Griffin Ford responded

Hello and thank you for your feedback for Griffin Ford. Our Service Manager would like to reach out to you. May we ask that you let Lorraine Miller at lmiller@griffinautogroup.com know of the best way to contact you. It would be much appreciated.

July 20, 2020

Sales person Kirby was extremely helpful in finding me the best deal on my 2020 F150. I came down from Tomahawk, Wi, to buy this truck. More

by CLAUDIAVINCENT
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow, Kirby Lewis, Glen Pavlovich
Jul 21, 2020 -

Griffin Ford responded

Wow! We really appreciate your coming down to Waukesha to do business with Griffin Ford! Thank you (from Kirby as well). Take care on the roads ahead with your new truck, and please don't hesitate to contact us if you need any further help in the future!

July 17, 2020

Glenn Pavlovich is awesome. Helpful. Friendly. Efficient. Each time I need his help, on the phone or in person, he makes it very easy. TY More

by JOHN.MERCURE
Recommend Dealer
Yes
Employees Worked With
Jim Griffin , Glen Pavlovich
Jul 17, 2020 -

Griffin Ford responded

Thank you, John! Glenn and Griffin Ford truly appreciate your continued business with us. And, we love your show! High marks from you mean so much and are of great value. Take care until we can do more for you.

July 17, 2020

Keith from the body shop went above and beyond to help, excellent experience and customer service! I will definitely be going to Griffin for my future automotive needs. More

by Brian C.
Recommend Dealer
Yes
Employees Worked With
Keith Segrin
Jul 20, 2020 -

Griffin Ford responded

Thank you so much, Brian, for the kind words. Griffin Ford (and Keith) truly appreciate them. We value your business and your recommendation and hope you'll think of us in the future, if the need arises again. May we ask that you visit our Facebook page as well, to leave a review? https://www.facebook.com/Griffin-Collision-Repair-Center-157922997714413

Jul 21, 2020 -

Griffin Ford responded

Thank you so much, Brian, for the kind words. Griffin Ford (and Keith) truly appreciate them. We value your business and your recommendation and hope you'll think of us in the future, if the need arises again. May we ask that you visit our Facebook page as well, to leave a review? https://www.facebook.com/Griffin-Collision-Repair-Center-157922997714413

July 17, 2020

Check in and discussion regarding what was required and what I wanted looked at was quick and easy. The callback to go over details was timely. The vehicle was done ahead of schedule. The only thing that More

by hajdu1
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Jul 20, 2020 -

Griffin Ford responded

Hello and thank you for this feedback. We are happy that all went smoothly with your recent visit to our dealership. Griffin Ford is committed to our customer's safety and we are following CDC suggestions currently. If a customer asks our personnel to wear a mask, we will certainly comply. We appreciate your feedback. Take care.

...
79
...