
Griffin Ford
Waukesha, WI
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Quick Done Deal Considering I was coming in for an immediate new car due to a hit and run, which is already not fun to deal with, they got me in a new vehicle quick a Considering I was coming in for an immediate new car due to a hit and run, which is already not fun to deal with, they got me in a new vehicle quick and easy. Told them the payment I needed, and they made that that happen as well. Great customer service. More
This was a very good experience for me Griffin for it is it is a wonderful place to buy a car and my sales person are you sure Fernando was incredibly nice and efficient and she really she really went the e it is a wonderful place to buy a car and my sales person are you sure Fernando was incredibly nice and efficient and she really she really went the extra mile and helped out greatly More
Caleb went above and beyond. He was very patient and kind to our family. He got us in our dream truck. No matter the obstacle he will get through it. He is a people person for sure. And he is a veteran alway to our family. He got us in our dream truck. No matter the obstacle he will get through it. He is a people person for sure. And he is a veteran always happy to help those who served our country. Thank you caleb for all that you do. More
Not confident they can fix an issue without a check engine light and a fault code. Called about a drivability issue, explained that I was really trying to avoid having a “cannot reproduce the problem” engine light and a fault code. Called about a drivability issue, explained that I was really trying to avoid having a “cannot reproduce the problem” diagnosis. Was told the earliest appointment would be a week away. I brought it in, re-explained the issue to the service writer and got a call an hour later only to learn that they could not reproduce the problem. I picked up the vehicle and the problem occurred twice on my short drive home. More
This is our third Ford Edge that we have purchased from Griffin Ford. Peter Tagtow has been helpful and informative and we would buy another car from him again. Griffin Ford. Peter Tagtow has been helpful and informative and we would buy another car from him again. More
Made appointment to have a trailer electrical tail replaced. Left car to be completed in over next three days. It took two weeks to complete. Had to rent a car for work. Not good replaced. Left car to be completed in over next three days. It took two weeks to complete. Had to rent a car for work. Not good More
Sales person Kirby was extremely helpful in finding me the best deal on my 2020 F150. I came down from Tomahawk, Wi, to buy this truck. the best deal on my 2020 F150. I came down from Tomahawk, Wi, to buy this truck. More
Glenn Pavlovich is awesome. Helpful. Friendly. Efficient. Each time I need his help, on the phone or in person, he makes it very easy. TY Each time I need his help, on the phone or in person, he makes it very easy. TY More
Keith from the body shop went above and beyond to help, excellent experience and customer service! I will definitely be going to Griffin for my future automotive needs. excellent experience and customer service! I will definitely be going to Griffin for my future automotive needs. More
Check in and discussion regarding what was required and what I wanted looked at was quick and easy. The callback to go over details was timely. The vehicle was done ahead of schedule. The only thing that what I wanted looked at was quick and easy. The callback to go over details was timely. The vehicle was done ahead of schedule. The only thing that I was a little surprised to see was that not one employee was wearing a mask. More