Griffin Ford

I bought my 2019 Ford Escape from Griffin Ford & always go there for regular service. Easiness of scheduling oil changes. Efficient, knowledgeable service techs are always friendly & courteous. Comfortable go there for regular service. Easiness of scheduling oil changes. Efficient, knowledgeable service techs are always friendly & courteous. Comfortable & clean waiting area. Cashier courteous & knows her job. Taylor was my Service Rep on this visit & was very helpful; offered me a shuttle to & from my home if I needed it & a car wash. Love Griffin Ford’s Service Dept. More

Great selection and prompt response. My experience was fun as well as valuable! They gave me a generous trade in amount and fair pricing on my new Ford Explorer! I highly recommend Griffin Ford. Matt Stro fun as well as valuable! They gave me a generous trade in amount and fair pricing on my new Ford Explorer! I highly recommend Griffin Ford. Matt Strosin was my salesman! This guy is an A++ to the Griffin Staff! More

The drop off, pick up and servicing all went smoothly. Service agent was polite and cordial, same for shuttle driver. Pick up went smoothly as well. Service agent was polite and cordial, same for shuttle driver. Pick up went smoothly as well. More

In the word of jack!! It’s the best as it’s American made. And not Chinese. As it would be to far to go for a service made. And not Chinese. As it would be to far to go for a service More

Everything explained well and very nice. They worked very well with us to get what we wanted for the car. Very pleased with the purchase. well with us to get what we wanted for the car. Very pleased with the purchase. More

I was very happy with our experience leasing a new truck. Frank was very helpful, and finalizing everything went smoothly. This is my second vehicle with Griffin Ford and I expect we'll be back when the time Frank was very helpful, and finalizing everything went smoothly. This is my second vehicle with Griffin Ford and I expect we'll be back when the time comes. More

Pleased with my service experience I was very happy with the service done on our Ford Escape. New rotors and brake pads were installed. I left the car for the repairs and was able to I was very happy with the service done on our Ford Escape. New rotors and brake pads were installed. I left the car for the repairs and was able to pick it up in three hours. I was well taken care of by Matt Mahlik in Service. He also gave me pricing for several brands of new tires. More

I had an issue with a used car I purchased back in February, 2020. I wrote a letter of complaint to them in May, 2020. Unfortunately, I put the wrong zip code on this letter so they didn't receive it February, 2020. I wrote a letter of complaint to them in May, 2020. Unfortunately, I put the wrong zip code on this letter so they didn't receive it....my fault. However, they called me after I reported to DealerRater and John Kovach offered an extremely fair compensation for my car troubles and repair. My faith in Griffin Ford is totally restored and they now have a lotal customer for life! Jim Carlson More

Overall, pleased with the cars and the persons I dealt with. Very pleased they fixed an obvious mechanical issue to help close the deal. Upset to find out days later they sold me a car with 4 snow tires i with. Very pleased they fixed an obvious mechanical issue to help close the deal. Upset to find out days later they sold me a car with 4 snow tires in the middle of June with no disclosure. Had to find out in tire shop with leaking tires due to excessive cracking. Dealer never returned my calls to discuss. More

Bought a used car from this dealership three months ago. They sold me this vehicle with a cracked transfer case but their check list didn't list this and said it was ok. It had been cracked when their deale They sold me this vehicle with a cracked transfer case but their check list didn't list this and said it was ok. It had been cracked when their dealership overtightened the drain plug but didn't tell anyone and just sold the car anyway. I sent Jim Griffin a letter over one month ago explaining this and they have never responded in any way. I will never buy another car from this dealership as they are very dishonest! More