
Griffin Ford
Waukesha, WI
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the works package Saturday Service appointment went well. quick and efficient..one hiccup on their end with the ford pass but he did get it worked out overall I do get Saturday Service appointment went well. quick and efficient..one hiccup on their end with the ford pass but he did get it worked out overall I do get good Service their. More
Our purchase was quick and easy. Kirby was great to work with. There was no pressure to buy. The one thing I do not understand from Ford though is why I was not able to take advantage Kirby was great to work with. There was no pressure to buy. The one thing I do not understand from Ford though is why I was not able to take advantage of both the offered rebates and the 0% financing. I had to choose one or the other. It seems this is a ploy to get you into a dealership. More
Griffin Ford is awesome!! Worked with Frank in sales. Bought a new EcoSport. Love this vehicle! Got a great deal couldn’t be happier. Highly recommend!! Bought a new EcoSport. Love this vehicle! Got a great deal couldn’t be happier. Highly recommend!! More
Oil change Service was completed in a timely and courteous manner.25 words is way too many and if this is truly required I will not in the future complete these Service was completed in a timely and courteous manner.25 words is way too many and if this is truly required I will not in the future complete these surveys. More
Great experience Matt Strosin was great. We did most of the deal over the phone, and he was great with getting information and prompt follow up. By the time I got to Matt Strosin was great. We did most of the deal over the phone, and he was great with getting information and prompt follow up. By the time I got to the dealership a few days later, my truck was all set and prepped. He even coordinated with a Linex dealer near me to get the bedliner sprayed when and where it was convenient for me. The dealership was very nice and all the staff there was polite and professional. Chris in the Finance office was very good to deal with as well and was very patient, as well as knowledgeable. Overall the experience was an A+ More
Great service price was what was expected. Griffins needs a dryer on there car wash but hey it’s free. 😁 Told Matt about my other F150 and the smell from changing antifreeze this one no smell great job guys a dryer on there car wash but hey it’s free. 😁 Told Matt about my other F150 and the smell from changing antifreeze this one no smell great job guys. More
Never contacted me to arrange pick up of fleet vehicle, causing a huge inconvenience to me. Last time I picked up a fleet vehicle from this site I had to return twice because they did not have the vehicle causing a huge inconvenience to me. Last time I picked up a fleet vehicle from this site I had to return twice because they did not have the vehicle “prepped”. Was hoping this expletive would be different. Apparently not. More
Once again, I was very pleased with Griffin Ford’s service team, and their exceptional handling of my vehicle. My Service Advisor, Matt Mahlik, made the entire process smooth and satisfying. I look fo service team, and their exceptional handling of my vehicle. My Service Advisor, Matt Mahlik, made the entire process smooth and satisfying. I look forward to my next appointment. More
Everyone at the dealership is nice and helpful even though they are busy. Even though there is a dealership 5 min from my house I will come here instead. though they are busy. Even though there is a dealership 5 min from my house I will come here instead. More