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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

June 29, 2020

Replaced my rear brakes for free as promised. Didn't have argue. Didn't have to fight. Great experience!! Paul came trough as he said. More

by Pat H.
Recommend Dealer
Yes
Employees Worked With
Paul Sadowski
Jul 01, 2020 -

Griffin Ford responded

Pat, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 28, 2020

Quick sale Worked with Matt before stepping foot inside the dealership. Picked out the Edge we wanted, test drove it and left a couple hours later. Matt was gr More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Jun 29, 2020 -

Griffin Ford responded

John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2020

Did a very good quick job. Much faster than I.expected. Less expensive too! Even drove me home after I dropped my car off.Good job More

by CAROL.MASTROPOLO
Recommend Dealer
Yes
Employees Worked With
Do not remember names but they were women in service department and very kind , Matt Mahlik, Steve Ahrens
Jul 08, 2020 -

Griffin Ford responded

Thank you for choosing Griffin Ford to service your vehicle, Carol. We truly appreciate your business and your kind words! Please let us know when we can do more for you.

June 27, 2020

Full disclosure - I have known Matt for a number of years. That being said, I couldn't have had a better experience than working with him. The process was quick and respectful of my time (a previous More

by Joel
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Jul 01, 2020 -

Griffin Ford responded

Joel, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2020

I use Griffin Ford exclusively for any work that gets done on my F-150. I’ve never been disappointed or dissatisfied. They are my go to for all of my trucks service needs More

by JOHNMHULMA
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier, Frank Ballendux, Russell Coulter, Paul Sadowski
Jul 01, 2020 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 27, 2020

I have always received great service. My concerns are listened to and acted upon. I am more often than not able to get a quick appointment. More

by AHAYNES4
Recommend Dealer
Yes
Employees Worked With
Matt Mahlik
Jul 08, 2020 -

Griffin Ford responded

We are thrilled to read your review! Thank you for the kind words and for your business with Griffin Ford. Please let us know when we can do more for you, too!

June 27, 2020

Good place to buy a car. I have bought three vehicles from them. Everyone that I have dealt with there is always friendly and helpful More

by LBORESON
Recommend Dealer
Yes
Employees Worked With
JOHN KOVACH, Russell Coulter
Jul 01, 2020 -

Griffin Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2020

They are very nice and do not pressure just traded my vehicle so i have not driven alot so i can only give partial in More

by LCIHAK3
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Jul 01, 2020 -

Griffin Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

June 27, 2020

Good service , issue with computer in radio, took 3 trips but all is good. Still have rattle in rear cab area. Tech seems to think it’s the fixed window. I think it’s the shade roller mechanism. Have not ope More

by D.sklenar
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Jul 20, 2020 -

Griffin Ford responded

Thank you very much for your feedback. Griffin Ford truly appreciates it. In discussing your review with our Service Manager, he would like to urge you to return to the dealership to have us check out those other issues. We look forward to welcoming you back!

June 26, 2020

Zach was very helpful and able to answer all my questions without guessing at the answer. My car was delivered on time and in perfect condition. More

by BKEARNEY4
Recommend Dealer
Yes
Employees Worked With
Zach Dahms
Jul 20, 2020 -

Griffin Ford responded

Thank you so much! Griffin Ford loves hearing this great feedback on your experience with our dealership. Please reach out to us again if we can assist in any other way. Take care and enjoy that new ride!

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