Griffin Ford

Was quoted one price and then charged 100 dollars more for the service. Said would look into it and no answer back. Thanks for screw over for the service. Said would look into it and no answer back. Thanks for screw over More

The sales team is very knowledgeable about their vehicles and very helpful. The buying process was straight forward and easy. Very happy with dealer experience and very helpful. The buying process was straight forward and easy. Very happy with dealer experience More

My experience with the service department has always been a positive one. Service personnel are courteous and very helpful. I can get my car in at a reasonable time. a positive one. Service personnel are courteous and very helpful. I can get my car in at a reasonable time. More

Very good experience over all. This dealership was very accommodating and easy to work with. The Sales person worked hard to find me a truck that I was satisfied with. They worked This dealership was very accommodating and easy to work with. The Sales person worked hard to find me a truck that I was satisfied with. They worked with me to get the most out of my trade-in that was possible. The only complaint that I have was the finance individual we worked with was condescending and almost rude when attempting to trying to sell the extended warranty. When we declined the warranty because we have had Ford trucks in the past with no mechanical issues, He asked why we were more worried about the paint and interior then the engine and drive train. We responded with are you telling us that you are not selling solid product? He was short and said "Its your money" . This was the only negative experience we had. More

Steve was excellent to work with. Called me right away with any problems and got back to me right away when I had questions. Great service experience! with any problems and got back to me right away when I had questions. Great service experience! More

Matt helped me get in for service when you were really busy and took care of the problem. I was very satisfied with the service that i got. busy and took care of the problem. I was very satisfied with the service that i got. More

Friendly and Simple I went to Griffin Ford after researching a used vehicle they had for sale. I was able to setup a test drive within a couple hours of making a phone ca I went to Griffin Ford after researching a used vehicle they had for sale. I was able to setup a test drive within a couple hours of making a phone call. The car was ready and clean for me to drive. Caleb was able to answer all of my questions and help me with my next steps. Overall I had a great experience. More

I was able to schedule a test drive right away for the same day. Caleb was helpful and really nice. He showed us some wonderful features on our new vehicle first. The rest of the process was really simple same day. Caleb was helpful and really nice. He showed us some wonderful features on our new vehicle first. The rest of the process was really simple and quick. We are very happy with our experience. More

Great experience purchasing a Truck! Caleb was very nice and patient. No pressure, No daily phone calls or text, No "Hey someones here looking at your truck you better get in here if you Caleb was very nice and patient. No pressure, No daily phone calls or text, No "Hey someones here looking at your truck you better get in here if you want it". I enjoyed the negotiation process, felt like I got a good price on the truck, but not the best price on my trade-in. But all-in-all, it was a great experience and I will be back in the future! More

Eye keep coming back ! A great experience . Picked out an Escape on the lot. Frank Ballendux then drove car out to our house. We signed necessary paperwork .Frank then drove A great experience . Picked out an Escape on the lot. Frank Ballendux then drove car out to our house. We signed necessary paperwork .Frank then drove our returning Escape back to dealership. Very accommodating and easy. Frank B. has been our go to salesperson for the last 15+ years. Friendly and knowledgeable. More