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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

May 30, 2020

We had a phenomenal experience with Caleb S. Caleb answered all of our questions and worked with us on pricing. He was very attentive and customer-oriented, and he made sure we walked away comfortable More

by cfmengel
Recommend Dealer
Yes
Employees Worked With
Phillip D. In financing , Caleb Struck
Jun 08, 2020 -

Griffin Ford responded

We are so pleased to read your review of your experience at Griffin Ford! Thank you. And, Caleb & Phil appreciate your business as well. Please remember, we are here to serve you in the future as well. We look forward to welcoming you back to the dealership.

May 27, 2020

I enjoyed my truck buying experience at Griffin. Nice people working there. The building is clean and neat. I’m happy with what they offered for my trade in. I will be back when I’m ready for another veh More

by Matt
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
May 27, 2020 -

Griffin Ford responded

Thank you, Matt! We value your feedback and your recommendation. Griffin Ford will be here when you are ready. Please let us know when we can be of service again! Take care.

May 27, 2020

Knowledgeable Service, w/ a No Pressure Sales Approach Griffin Ford was a great car buying experience. Not once did my wife or I feel pressured into purchasing a vehicle. Caleb and Phil were aware of our More

by horby31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Desalvo, Caleb Struck
May 27, 2020 -

Griffin Ford responded

Thank you so much for your feedback. We truly appreciate it at Griffin Ford! And, we value your recommendation of our services. Wishing you all the best on the roads ahead, with your new car!

May 25, 2020

Customer service satisfaction is at the top of the list. Service and fees are always in favor of the customer. You are always made to feel like family. More

by ronan.james
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
May 27, 2020 -

Griffin Ford responded

Thank you, Ronan! We do feel like our customers are family at Griffin Ford. Our entire staff appreciates you taking the time to leave us your feedback (and high rating!) Take care until we see you again.

May 23, 2020

Griffin Ford is a very nice place I worked with Dave for a used vehicle. He was great not pushy or phony. Good guy. Thanks. More

by rstorch50
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
May 27, 2020 -

Griffin Ford responded

Thank you! Dave will be thrilled to read your comments. And, Griffin Ford appreciates them as well (as we do your business). Enjoy your new ride on the roads ahead and we hope to see you again!

May 22, 2020

I Had ziridium applied to my Shelby gt 350Chuck in the I Had ziridium applied to my Shelby gt 350 Chuck in the service dept was great. I highly recommend him and every one at griffin ford. Chuck 5 stars, More

by Tigg
Recommend Dealer
Yes
Employees Worked With
Chuck in service 5 stars, Ethan Vitrano
May 27, 2020 -

Griffin Ford responded

Thank you so much for your kind words and business with Griffin Ford in Waukesha. We were so happy to help you out! And, we wish you all the best on the roads ahead with your great car!

May 21, 2020

Awesome experience Great service! I felt comfortable the entire time in the purchasing of buying my car all alone. I felt like my sales rep Aisha helped out in every wa More

by Morgan Dorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Fernando
May 21, 2020 -

Griffin Ford responded

Thank you, Morgan and welcome to the Griffin Ford family! We loved working with you and appreciate the opportunity you gave us to earn your business...and now your recommendation. Please come see us again!

May 21, 2020

Very happy with this dealer for many many years. Service personnel always knowledgeable and courteous. . On Wednesday they had improved their social distancing floor markings - which now are much clearer. More

by jml0
Recommend Dealer
Yes
Employees Worked With
Steve
May 27, 2020 -

Griffin Ford responded

Oh, Griffin Ford so appreciates your repeat business with us. Thank you! We are striving to follow the CDC guidelines during these times to ensure our customer's safety. And, we appreciate your noticing! Take care until we meet again.

May 21, 2020

Great service overall all.Steve Ahrens is really good to Great service overall all. Steve Ahrens is really good to work with very accommodating. Explains what work needs to be done and estimated cost of th More

by Drew Lewis
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
May 27, 2020 -

Griffin Ford responded

Yes, Steve is of great value to our customers. Thank you for the shout out to him! And, please know how much Griffin Ford appreciates your business and recommendation of our services. Take care!

May 20, 2020

Had my car in for service on Monday was greeted with smiling faces & everything was completed on time then went to body shop & was happy to find out my issue was covered under warranty and will be taken More

by dvieth
Recommend Dealer
Yes
Employees Worked With
Keith, Albiona
May 20, 2020 -

Griffin Ford responded

That is such a great report on your experience at Griffin Ford. Thank you so much for taking the time to leave it. We truly appreciate your comments and your business. Please think of us in the future if you have further needs.

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