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Griffin Ford

Waukesha, WI

4.8
1,845 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,845 reviews

April 21, 2020

Had a great experience with griffin ford and would highly recommend purchasing cars/trucks from this location going forward. They were respectful, I didn’t feel rushed or forced into the sale and Alex Griffi More

by acoustical_aesthetics
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Alex Griffin
Apr 21, 2020 -

Griffin Ford responded

Thank you so much for your comments! Griffin Ford and our entire staff appreciate the feedback. We wish you all the best with your new vehicle too. And, please let us know when we can do more for you!

April 21, 2020

Did have to come back for service because specialized mechanic called in sick that day. Otherwise good experience. Would recommend service to others. Very courteous. More

by notgnimes
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller
Apr 21, 2020 -

Griffin Ford responded

Thank you so much for your review and recommendation of Griffin Ford. We all truly appreciate you taking the time to leave us feedback. And, we are so glad things worked out to your satisfaction. Please take care until we see you next time!

April 21, 2020

This is a good dealership. I have purchased my last four cars there and have no complaints. I would recommend Griffin to my friends and family. More

by PATRICK.HAY01
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich, Zach Dahms
Apr 22, 2020 -

Griffin Ford responded

Thank you, Patrick. Griffin Ford truly appreciates your (repeat) business with us. And, we value your recommendation and high rating of our services. Take care and we'll see you again!

April 18, 2020

Oil change & tire rotation Matthew Mahlik. Upon doing an oil change the service attendant (whose name I don't know) also did a quick check on a recall and found a nail in one ti More

by jefffrank44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Apr 20, 2020 -

Griffin Ford responded

Thank you, Jeff. We appreciate your feedback and your repeat business. Griffin Ford is sorry to hear you were not happy after your last sale, but will pass on your comments to management. We do value your comments and hope to improve our service as a result. Take care.

April 17, 2020

Quick Fast and in a hurry!!! You Guys did a great job getting in and treating very nicely, like I came to buy a Lincoln lol and I feel I was out of there with the car I wanting fa More

by dredog23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Apr 20, 2020 -

Griffin Ford responded

Thank you very much for your comments! We all truly appreciate reading them, as we do your business. Griffin Ford hopes you enjoy your new car on the roads ahead. Please let us know when we can do more for you.

April 17, 2020

Went for an oil change. It took longer then the hour I was told. Additionally, they left all the plastic on the seat and floor paper in the car for me to handle and throw away with no garbage cans visible More

by Devildog6046
Recommend Dealer
Yes
Employees Worked With
Kip, Loren Sweeney, Frank Ballendux
Apr 20, 2020 -

Griffin Ford responded

Thank you very much for your feedback. May we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com to discuss your visit in more detail? It would be much appreciated. Take care.

April 17, 2020

Last year I purchased a new escape from Kirby. Wonderful sales person. Very knowledgeable & friendly. I do bring my Escape & my 2018 Mustang in to Griffin for service. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis, Glen Pavlovich
Apr 19, 2020 -

Griffin Ford responded

Rick, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if you have any additional questions about services you received and thank you again for choosing Griffin Ford!

April 16, 2020

Extremely friendly and knowledgeable! They got a rental for me and handled my service needs immediately. Kind, friendly and understood my needs so I could be on my way. More

by Mfugett32
Recommend Dealer
Yes
Employees Worked With
Jeff, Loren Sweeney, Nick Griffin, JOHN KOVACH
Apr 16, 2020 -

Griffin Ford responded

Thank you so much for saying so! Griffin Ford truly appreciates this feedback, as we do your business. If there is anything else we can do for you, please don't hesitate to contact us!

April 16, 2020

Like always very happy with my service I did not have to wait long and all the people were very friendly my truck was clean and waiting outside the door More

by DAVWEG
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 16, 2020 -

Griffin Ford responded

That is so great to hear! We appreciate your (repeat) business with Griffin Ford. And, we hope to see you again! Take care.

April 16, 2020

Great experience. Frank B. Did an excellent job locating my F150 and making the process as smooth as possible. Would definitely work with Griffin Ford again! More

by CEMERY1964
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
Apr 16, 2020 -

Griffin Ford responded

Frank is good at that! Thank you so much for the shout-out to him and for your kind review. Griffin Ford truly appreciates you taking the time. Take care and enjoy that new truck!

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