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Griffin Ford

Waukesha, WI

4.8
1,846 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,846 reviews

March 25, 2020

The process was efficient and professional.Kip Rupple The process was efficient and professional. Kip Rupple brought the deal home. It was a pleasure to work with him and his breadth of knowledge and ca More

by CS14JOCH
Recommend Dealer
Yes
Employees Worked With
Kip Rupple 6 stars!, Glen Pavlovich, Zach Dahms, Katherine Poje
Mar 27, 2020 -

Griffin Ford responded

We're so glad to hear that you had a five star car shopping experience with Kip and Chris. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!

March 23, 2020

Recall done quickly. Only bad experience was Ford fired a worker and he was walking around swearing and cursing about Ford and upset about being fired More

by KDBMCINTYRE
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller
Mar 25, 2020 -

Griffin Ford responded

Hello there, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We regret to hear of this experience and will be sure to pass along your concerns to the team. Thank you for taking the time to leave us your feedback. We hope to be of service to you again. Take care!

March 20, 2020

Highly Recommend Griffin Ford & Especially Katherine Poje Recently worked with Katherine Poje at Griffin Ford in Waukesha looking at a 2020 Ford Explorer Limited to replace my existing 2016 Ford Explorer Spor More

by Nitemares59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Poje
Mar 22, 2020 -

Griffin Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 20, 2020

The gentleman that Take care of me when above and beyond especially in a time of crisis. Very friendly outgoing while discussing my tires and replacing him. Thank you for having hand sanitizer everywhere an More

by GUIDOSARDINA
Recommend Dealer
Yes
Employees Worked With
Not sure what he had an office.
Mar 25, 2020 -

Griffin Ford responded

Thank you for your review. We're so glad that we were able to exceed your expectations! Our customers' health and safety is our priority and we appreciate your business during this time.

March 20, 2020

I had a wonderful experience at the Ford dealership. They took care of every need and concern I had with my veichile. Also they took every percoution possible to minagate the any potential contact with coron More

by bnowicki0
Recommend Dealer
Yes
Employees Worked With
John
Mar 23, 2020 -

Griffin Ford responded

Thank you so much for your comments. We all truly appreciate them here at Griffin Ford! Yes, we are open and here to help. Please let us know when we can do more for you. Be well!

March 18, 2020

Service department is friendly and efficient. I always wait for my car when minor work is being done and the waiting area is pleasant. They do a great job in the shortest time possible. More

by CRAFTIBETS
Recommend Dealer
Yes
Employees Worked With
Jim Stein
Mar 23, 2020 -

Griffin Ford responded

Thank you so much for this kind review of your experience at Griffin Ford. We certainly appreciate it. And, we value your business! Please let us know when we can do more for you. Be well!

March 17, 2020

Top notch! The Sales and Finance staff that I dealt with were nothing but friendly and professional. Eschell in Sales was an absolute joy to work with! Chris in More

by CSGIERACH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eschell, Chris
Mar 18, 2020 -

Griffin Ford responded

Csgierach1, we appreciate your feedback of our Staff's outstanding service! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 17, 2020

Kirby Lewis was great as always. Griffin Ford and Kirby know how to really take care of their customers. Only place to get my vehicles. More

by LSTEELE40
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Mar 23, 2020 -

Griffin Ford responded

Thank you so much for your (repeat) business! Griffin Ford and Kirby certainly appreciate it. We are here and ready to serve whenever you might need help in the future. Be well!

March 16, 2020

I always get great service at Griffin Ford. I'm always greeted by name and they know what I want and what my truck needs to have done. Everyone is very polite. It is comforting to know that I am leaving m More

by FROLLER
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Mar 18, 2020 -

Griffin Ford responded

Froller, thank you for your wonderful response to the quality of service our Staff provides! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 14, 2020

2013 Nissan Frontier!! Stopped in at Griffin Ford, looking for a pick-up truck, Test drove a 2013 Nissan, put down 200.00 to hold . Came back in to pick up (*Unannounced) More

by pattipmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Mar 16, 2020 -

Griffin Ford responded

Thank you, Patti! We truly appreciate your business and this wonderful review. Griffin Ford's staff works so hard to provide a great experience to our guests. So, we are thrilled to read you felt this. Take care on the roads ahead with that new vehicle!

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