Griffin Ford - Service Center

Griffin Ford is the best dealership in Waukesha County. They strive to go the extra mile in both Sales and Service. I highly recommend them!

Always good to have an efficient, boring, unexciting visit to the car dealer when it is for service. When your car is 10 years old and it passes inspection with flying colors and you walk out only paying for an oil change that's just great. I like boring uneventful, business as usual visits. They also highlight the friendly like family staff and a comfortable waiting room. Sitting watching TV in front of the fire on a snowy, wintery day is not a bad way to wait for your car while it is serviced! Thanks Steve, Jeff and team for all that you do!

I've been a customer of Griffin Ford since the 70's and have had my cars serviced there as well which tells you I'm pretty satisfied with their work. Most recently I dealt with Bryan Faust, Service Advisor, and he took very good care of me with follow up and update calls throughout. I'm very happy with the service and will continue to come back.

Very good timely service was done on my f150 I've got nothing but good things to say about griffin ford they are the only place that i will take my vehicle for service work,great customer service.

I own a 2017 Ford Escape and had an appointment at my dealership for an oil change at 6:00 pm. I also mentioned that I was hearing a flapping noise underneath the right front passenger side when I reached speads of 40 mph and above. I was told it was the splash shield and it was an "easy fix". Apparently there was only 1 service tech doing oil changes that evening and he was running short on time because even though I was told he had looked at the splash shield and allegedly tightened it, as soon as I left the dealership and started driving, the flapping noise started up again. Consequently, I called the dealership the next morning to make another appointment to bring the car back so that they can take it for a test drive, hear the noise that I explained to them, and hopefully fix it. I have ususally had good service when I've taken my vehicle there, so I'm willing to give them another chance to fix the problem correctly.

Girffin's Service Department is special! Great customer service; willingness to answer any question and has always said what they were going to do and then did what they said. Great place to buy a new or used car and have it serviced!

Had my recent service done at griffin ford of Waukesha. And I have to say they went above and beyond to find what ever savings they could find for my visit

Service staff was outstanding, vehicle was done timely and I will return here, they did a great job from the time I checked in and when I left. Griffin Ford has service my vehicles for thirty five years and we never had a bad experience.

Steve was attentive asked & answered necessary questions. Called for an appointment with a no A/C problem. Set up a date, given options and they delivered.

Picked up car and brought back in the exact time scheduled by a very courtesis young lady. The car wash was another nice thing done. Griffin is always been there for me