My experience with Griffith Ford has been both good and bad. Good was how awesome Eric the service representative I dealt with through my repairs. He kept me informed on my truck during the recall and repairs. Bad was their ineptitude to fix my truck. First, they said it was a hose and that if I replaced the hose (for $500) my truck would be running back to normal. Well, after $500 and 2 days later, I drive my truck off the lot and immediately the check engine light comes back on. I take it directly back to them, they look at it for about an hour and say it will cost $4,000 to repair. Long story short, I took it to another mechanic shop they diagnosed the problem for a $300 hose and 1 day my truck is perfect. Will not be taking my business back to Griffith for any service, recall, or when it's time to purchase a new vehicle. This the the perfect experience why people do not want to use dealerships for service repairs, they overcharge you and don't even fix the problem. I could have spent that $500 a lot wiser for my family, during these crazy times.