Grissom Chrysler Dodge Jeep Ram

Everyone there was wonderful and helpful. Telmon Nix was a FANTASTIC salesman!! Telmon made sure I understood everything I needed to know. Telmon Nix was a FANTASTIC salesman!! Telmon made sure I understood everything I needed to know. More

Super friendly staff! The facility is very well taken care of and kept clean. Seems like all of the staff knows and has a great relationship with their customers. Telmon h The facility is very well taken care of and kept clean. Seems like all of the staff knows and has a great relationship with their customers. Telmon helped me with the purchase of my vehicle. He was very knowledgeable about the vehicle and took the time to explain all the features. He helped me program my phone into the vehicle and showed me how everything worked. I would absolutely recommend anyone looking for a vehicle to go and see Telmon. I appreciate how kind and helpful Telmon was with the entire process. More

Jeron Gray was amazing to work with. The staff in general is very knowledgeable and friendly. They make car buying simple and enjoyable. The staff in general is very knowledgeable and friendly. They make car buying simple and enjoyable. More

Our experience was very good and pleasant , Jerom Gray our salesperson was very good to answer our questions and explaining our features on our vehicle. our salesperson was very good to answer our questions and explaining our features on our vehicle. More

Very nice place with friendly staff. Telman nix helped me find a nice car, and answered all of my questions whenever I would ask. I would recommend the place to anyone who is looking for Telman nix helped me find a nice car, and answered all of my questions whenever I would ask. I would recommend the place to anyone who is looking for a new or used car as it's a great experience. More

My husband and I been discussing about purchasing a Jeep for about a year. A coworker had suggested we give them a call and see what Jeeps they have on their lot! After talking with Jaron, a salesman, we pl for about a year. A coworker had suggested we give them a call and see what Jeeps they have on their lot! After talking with Jaron, a salesman, we planned to visit their lot on Saturday. Jaron worked with us to find a Jeep that fit our needs. We are very excited about our new purchase and the quality of customer service we were given! More

🚩🚩🚩Let me start by saying, I'm not one to complain or leave bad reviews but my experience w/ Grissom Chrysler this evening left my husband and I completely baffled. Here we go. Today was supposed to leave bad reviews but my experience w/ Grissom Chrysler this evening left my husband and I completely baffled. Here we go. Today was supposed to be such an exciting day, I was supposed to drive home a brand new Jeep Grand Cherokee instead I left the parking lot crying and thinking, "What the heck just happened". Tuesday afternoon, my husband and I stopped by the dealership. After hours of walking back and forth between vehicles, I finally decided on a 2023 Jeep Grand Cherokee Altitude. I test drove it and I was in love. The salesman, Jace laughed and joked with us and was patient while I was being indecisive. My husband encouraged me to keep looking and not decide on the first car, we drove around that evening and I even looked at a few on Wednesday afternoon. I made the decision to buy the Jeep. I called the dealership, talked to Jace and let him know that I was approved for a loan through our own bank, he proceeded to ask me if I wanted him to look and see if he can get me a better rate than I was given with my own bank. I politely declined, as I didn't want my credit ran a second time and I trust our bank. I asked about any promotions, discounts, or incentives. He applied one that was generic to that car, but "forgot" to inform us of a First Responder discount, even though he knew that my husband was a Police Officer. I inquired about any incentives, specifically getting the windows tinted or adding upgraded floor mats to protect the vehicle. I was informed that they do not offer incentives. We then discussed the cost of the vehicle, I informed him of a Chrysler friend discount, I specifically asked if it would be taken off from the before total he gave me, he answered "correct". Fast forward to today, my dear husband ran to the bank to sign papers then quickly went home to let the dogs out and shower before having to get to the dealership to sign his part of the paperwork before he went to work. While at the dealership, My husband asked about adding on window tinting or upgraded floor mats. He was informed that if they were to give free items that it could cost them their Green Slip ? so they don't do it. Jace informed my husband, I can offer you 3 free oil changes. My husband informed him that was already included. Jace replied, "how about powertrain warranty". Again already included to every buyer at the dealership. My husband informed them that if it weren't for me loving that Jeep that we would just go to another dealership where they would give us some type of incentives for buying a BRAND new vehicle. I discussed with my husband, decided to proceed with buying the car. The manager came out, and refused to do business with us because we were unhappy and they don’t do busy with unhappy people. Run! I now am left with no car, a loan for a vehicle I do not have, a cashier check for a down payment and paid insurance. Run run run! More

My experience at this dealer ship was awesome. Jeron is a great salesman and I would recommend him to everyone. Jeron is a great salesman and I would recommend him to everyone. More

I went in to purchase a new vehicle and Telmon helped me. He was thorough and I didn’t feel rushed. He showed me all of the features and answered all of my questions. He helped me every step of the way, even He was thorough and I didn’t feel rushed. He showed me all of the features and answered all of my questions. He helped me every step of the way, even when I was transferring items from my old car to the new car. Peter was also very friendly and helpful. More

Telmon Nix was very helpful and went over every detail of the car from bumper to bumper. He was very energetic and knew his job very well. At the end of deal he was out cleaning and detailing the car while w the car from bumper to bumper. He was very energetic and knew his job very well. At the end of deal he was out cleaning and detailing the car while we were finishing up inside and had such a great attitude the whole time. He knew the answer to every question and even enlightened us on things we had not thought of. More