Groove Ford

Client care was shown on levels that is hard to find now a days. Sonny and his team went above and beyond. If you are looking at this place for care and have another option do yourself a favor and make it d a days. Sonny and his team went above and beyond. If you are looking at this place for care and have another option do yourself a favor and make it down to AutoNation Ford. More

Great experience. Great service. Malori was very helpful and professional. Will come back again. I enjoyed the service. Great service. Malori was very helpful and professional. Will come back again. I enjoyed the service. More

Alec was great to work with! My car was ready when promised. Recall work was completed. My car was ready when promised. Recall work was completed. More

I have had a good experience with all the recall fixes and repairs that I have had done. They have my appreciation and continued trust for good work and honesty. and repairs that I have had done. They have my appreciation and continued trust for good work and honesty. More

Everyone was very helpful. I had no issues getting my battery replaced under warranty. Thanks for taking care of my vehicle. I had no issues getting my battery replaced under warranty. Thanks for taking care of my vehicle. More

Sunny was honest, helpful an kind thanks for the great service. Will be comeing back service. Will be comeing back More

The Dealer helped me find the right F150 and had me in and out in good time! Great service! and out in good time! Great service! More

Our purchase of the ford explorer was very courteous and professional. Probably one of the best car buying experiences I’ve ever experienced. professional. Probably one of the best car buying experiences I’ve ever experienced. More

Sales Rep “Ahmed Ali” was excellent - very friendly, knowledgeable, and prompt. Management support was welcomed, and also very friendly! knowledgeable, and prompt. Management support was welcomed, and also very friendly! More

At first, I actually had a really good experience at this dealership. The sales team was friendly, attentive, and made the process feel smooth and comfortable. I left thinking I had made the right choice. dealership. The sales team was friendly, attentive, and made the process feel smooth and comfortable. I left thinking I had made the right choice. Unfortunately, things changed once I got to the finance part. The finance manager was very pushy about selling me an extended warranty, and it felt like unnecessary pressure rather than genuine help. That really took away from what had been a positive experience up to that point. What concerned me the most happened after I had already signed everything. The next day, I was sent additional documents that were supposedly “missing signatures.” In reality, it seems like this was used as a way to run my credit multiple times — I ended up with about six inquiries. That felt very sketchy and completely unnecessary, especially since the deal had already been finalized. It honestly gave me the impression that they were trying to shop my loan around for a better deal on their end, likely because I declined the warranty. Overall, I can’t fully recommend this dealership. The initial experience was good, but the way things were handled afterward raises serious concerns. If you do decide to buy from here, I strongly suggest being very careful, especially during the finance process and after signing. More