Groove Ford

Mallori and the team good great care of me and my vehicle. The service was friendly and efficient . It’s nice to know they are doing a great job on your car and not trying to upsell you for a bunch o vehicle. The service was friendly and efficient . It’s nice to know they are doing a great job on your car and not trying to upsell you for a bunch of things you don’t need. Thanks everyone. More

I had a service done on my mustang. Everything was good and done in a timely manner. Everything was good and done in a timely manner. More

Took my escape in for tpms replacement. Malori called me and asked if I would like to get all the recalls taken care of while it was in. Made my day getting all that done and in less than Malori called me and asked if I would like to get all the recalls taken care of while it was in. Made my day getting all that done and in less than 2 hours. She also told me when the last recall will able to be fixed. This was my 2 nd visit to the service center and both were great. No high pressure trying to get me to do more things to car. Appreciate that More

I have been waiting to hear back from my service advisor, Eric Howard to see if he can get my Ford transit connect under recall for the rear backup camera. Others have been in there same year and have had a Eric Howard to see if he can get my Ford transit connect under recall for the rear backup camera. Others have been in there same year and have had a recall, and I have not. More

We have been shopping for a car for my daughter for a few weeks now. We have met a lot of shady characters along the way. We were so happy to come to Auto Nation and meet Vanessa and her managers Kevin and M weeks now. We have met a lot of shady characters along the way. We were so happy to come to Auto Nation and meet Vanessa and her managers Kevin and Mike. They were so helpful in making sure we got the car that best fit our needs and explaining all the features. They also helped us apply for additional discounts offered by Ford like the college student discount that got us an extra $750 off. They detailed the car and filled the gas tank before we left. We had a great experience and would definitely buy from them again. More

Noah and team were amazing~! The best truck buying experience ever. We will always buy from this dealership. The best truck buying experience ever. We will always buy from this dealership. More

This was my worst experience at this dealership and I don't plan to come back. I was told i would have an diagnostic on my car Mon or Tues after dropping it off to my service advisor Erik Howard over the don't plan to come back. I was told i would have an diagnostic on my car Mon or Tues after dropping it off to my service advisor Erik Howard over the weekend. Tuesday came and went without a word. Any update I received I had to ask for and everyday it was that he hoped to have an answer tomorrow.Basically had to demand a loaner on Friday when there still wasn't a diagnostic. Even then he forgot to send an uber/courtesy car to come get me to go to the dealership. Instead of just saying "we're busy" Erik tried to scare me with some xx rare engine issue and acted like it took days to diagnose. He told me how my car would be worth $500 and it was his duty to report it to Car Fax before there was really any reason to suspect this. Less than an hour later it miraculously wasn't that and then I waited another 3 days for a diagnosis. After telling me it "absolutely" wasn't the electrical issue I suspected it in fact was the electrical issue I suspected. Needless to say I picked my car up and took it somewhere else for repairs. If you're a woman or anyone with a brain that doesn't want to be fear mongered and bullied by a dealership go literally anywhere else. More

I purchased my Truck and have had my services done here . I love This Dealership. Sony always takes great care of me and all of my Ford Vehicles. I love This Dealership. Sony always takes great care of me and all of my Ford Vehicles. More

James was very professional and the service was promptly completed within the time frame quoted. completed within the time frame quoted. More

Mel handled my 10,000 mile service quickly and had me back on the road. However, having had recent leg surgery and on a cane, I didn't appreciate having to walk from the swevice bay back to the express back on the road. However, having had recent leg surgery and on a cane, I didn't appreciate having to walk from the swevice bay back to the express lounge by the African American young service advisor. If I'd been told to stop there by the scheduler, it would have been very much appreciated. More