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Groove Honda - Service Center

Colorado Springs, CO

3.9
284 Reviews

284 Reviews of Groove Honda - Service Center

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March 12, 2022

Dylan was excellent and helpful. He answered my questions patiently. My car was checked and serviced more quickly than I expected. More

by emakings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Groove Honda responded

Thank you for taking the time to share this with us! It was wonderful working with you, and our team hopes to have the chance to work with you again.

March 11, 2022

Excellent customer service and good service on my car and it was done when they said it would be. More

by lfrench0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin O'Brien
Mar 14, 2022 -

Groove Honda responded

Thank you so much for the great review and your business! Our team truly enjoyed working with you, and we hope to see you again.

March 08, 2022

Chris Burris, service advisor, was great, friendly and helpful. I was very appreciative that he took such genuine, sincere care and concern. More

by Tom McGuire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Escalona , Clayton Day
Mar 09, 2022 -

Groove Honda responded

Thank you so much for the fantastic review, Tom! It was such a pleasure working with you, and our team wishes you all the best. See you next time!

February 26, 2022

Once I was able to make an appointment. The service was great. Appointment process was very difficult. More

by sbkenn745
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 28, 2022 -

Groove Honda responded

We appreciate your feedback on your experience, and our team hopes to have the chance to work with you again.

February 24, 2022

After an iPhone update, my Honda HR-V would no longer connect the smartphone. I kept looking for some setting but could not find any. The Honda service department investigated the problem and decided a f More

by larrycole12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Cowey
Feb 25, 2022 -

Groove Honda responded

We appreciate you taking the time to share this with us! Our team is here for any future needs, and we hope to see you again!

February 24, 2022

Prompt,curtious service. Service requested was performed as promised. Have had car serviced here on many occasions and have always been satisfied. More

by batcsnow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Broughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Groove Honda responded

Thank you for the review! It is always a pleasure working with you, and we look forward to your next visit!

February 15, 2022

Everything was great. It did not take long at all. Stephanie is always so helpful. I More

by Lira Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
Feb 17, 2022 -

Groove Honda responded

Thank you so much for the outstanding review! It is such a pleasure working with you, and we look forward to your next visit!

Feb 17, 2022 -

Lira Family responded

Everything was great. It did not take long at all. Stephanie is always professional and so helpful. I like when she ends up being my Service Advisor. I appreciate her so much!

February 08, 2022

Everyone I interacted with during my service visit was friendly and helpful. Communication was good! More

by gilroykoukol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Groove Honda responded

Thank you so much for the great review and your business. Our team is here for any future needs!

February 02, 2022

Pleasant experience with the customer being put first. Excellent service and care for their customers. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Dylan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Groove Honda responded

Thank you so much! Our team hopes to work with you again.

January 26, 2022

Always pleased with service. Disappointed no longer have shuttle service. Shocked that replacing side mirror cost $500! More

by mrsshrubber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha
Jan 27, 2022 -

Groove Honda responded

We appreciate the feedback on your visit with us. Our team can't thank you enough for your business, and we hope to have the chance to work with you again!

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