Groove Honda - Service Center

Factory Recall of Air Bag Service technicians Jerrell and Dave provided excellent service. My passenger air bag was replaced under a factory recall and an oil change was perfo Service technicians Jerrell and Dave provided excellent service. My passenger air bag was replaced under a factory recall and an oil change was performed. My car was in and out in less than 1 hour. Thank you! More

Really Trust Them We have been dealing with Freedom for several years and have always found them to be honest & dependable. The service department informs but has nev We have been dealing with Freedom for several years and have always found them to be honest & dependable. The service department informs but has never tried to "sell" me something, which I appreciate. Going to a dealership for repairs MAY cost a little more than you could find elsewhere, to us the dependability and the backing of their work makes up that difference. More

Tire service Trevor was awesome! I did not realize I had a tire plan and Trevor checked and made my visit painless! I did not have an appointment, when I came to h Trevor was awesome! I did not realize I had a tire plan and Trevor checked and made my visit painless! I did not have an appointment, when I came to have the tire checked they made sure to get all work done for me right away. Very impressed More

Extending the life of my Element ('06) Had a number of preventive maintenance actions done for my 2006 Element...96K miles...to lengthen the life and already reliable performance of my Elem Had a number of preventive maintenance actions done for my 2006 Element...96K miles...to lengthen the life and already reliable performance of my Element. Wish Honda kept making them! Dave R. made the check in and update process easy and understandable. The quality of the work was excellent. Payment at the cashier station was a breezed. Thanks for the enjoyable shuttle ride Cary. Looking for more good experiences at Freedom Honda and then I'll be in to buy a new Honda (Ridgeline?). More

In and out in just a bit less than the time I was quoted Vehicle was in for an electrical issue recall. I was quoted 4 to 5 hours to complete and I planned to just wait in the facility. ,Since it was over lu Vehicle was in for an electrical issue recall. I was quoted 4 to 5 hours to complete and I planned to just wait in the facility. ,Since it was over lunch, Jerrell provided me with a driver and transportation to a local restaurant as well as picking me up after lunch. My truck was done just short of four hours and delivered all washed and ready to go. Could not have asked for more. More

Service Our experience with Freedom Honda is always excellent. We had a possible service issue, a grinding noise around the rear wheel area for a couple of d Our experience with Freedom Honda is always excellent. We had a possible service issue, a grinding noise around the rear wheel area for a couple of days, we wanted it checked out just in case. The noise had stopped but it was great to have it checked and cleared that everything was okay. They were timely, responsive and thorough. We always recommend your dealership. I'm sorry that I don't remember the service rep that took care of us. Everyone is excellent though! Thank you! And our thanks that there was no charge, we really did intend to pay for this service. :) More

Frances service rep provided outstanding customer service. My car oil light came on at 4,000 mile since service. Came to the dealership. Francis check in the vehicle and found out that the care had used 2.5 q My car oil light came on at 4,000 mile since service. Came to the dealership. Francis check in the vehicle and found out that the care had used 2.5 quarts for oil. Francis requested to bring it back after 1,000 miles. Engine light came shot of 1,000 miles. Francis requested another 1,000 check. Engine light came again check the oil and it had only used 1/2 of quart. She spoke with the Service Manager on all occasions and provided me with updates. Her professionalism and feed back was outstanding. More

I am extremly satisfied and pleased with the service /staff. The service staff are great, courteous, knowledgeable and patient. The service was prompt and done so well you would not realize it had been worked on The service staff are great, courteous, knowledgeable and patient. The service was prompt and done so well you would not realize it had been worked on. I was enormously pleased. The car was washed and came out looking better than when I drove it in 1 Thank you so very much ! Your staff is a tremendous asset to customer satisfaction ! More

Excellent service department Freedom Honda service always does a great job servicing our Ridgeline. Always take care of whatever we ask them to check out as well as any scheduled Freedom Honda service always does a great job servicing our Ridgeline. Always take care of whatever we ask them to check out as well as any scheduled service. More

Very fast service doing my recall on air bags. Very pleasant people in the service center. Service was done very quickly and I loved getting my car washed. Not much more to say. Thank you Very pleasant people in the service center. Service was done very quickly and I loved getting my car washed. Not much more to say. Thank you More