Back

Gross Buick,Inc.

Marshfield, WI

4.9
67 Reviews
Contact Dealership

1620 N Central Ave

Marshfield, WI

54449

Directions

Filter Reviews by Keyword

By Type

Showing 67 reviews

August 12, 2025

We have always had excellent service from Gross Motors in Marshfield. From first call to the day the work is completed, the staff is always extremely friendly & professional. More

by mstick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

I worked with Kate and really happy with her. She is a busy person but keeps her happy attitude!! More

by Shirleyrweyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Very well, thank you very much, you were very patient and kind to me, thak you More

by managrregi1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Service was quick and service advisors were friendly. Service with a smile! Nice to have a loaner available but loaners could be cleaner. More

by Lismommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck
August 08, 2025

Very friendly people they know how to give good customer service. Also very speedy service done right. Two thumbs up. More

by gregkuzjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Service was completed with much professional & in a timely manner. Very happy with the technician that completed the work as well. More

by modified15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Ariana & Scott
August 06, 2025

Mark always seams to accommodate my schedule Picked up and returned my car in hours More

by dbradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
August 06, 2025

Very helpful, prompt, Curtiss and prfessional. Explain the work before and after what they did. More

by amrazzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Friendly and knowledgeable and my appointment was on time without a wait. I will have to return when the problem is currently happening. More

by cherfran
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

The girl who does the scheduling for services is not very nice. I'm not sure where Diane went, but she was awesome. I also have talked to Mark and his is always helpful. More

by E4TAEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...