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Gross Buick,Inc.

Marshfield, WI

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Employees
Reviews
Vehicles
4.7
445 Reviews
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1620 N Central Ave

Marshfield, WI

54449

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Showing 445 reviews

September 28, 2026

It was very quick to make an appointment once the part was in. After hours drop off is convenient. Would be nice to get a text once the work was completed. More

by homolka44
Recommend Dealer
Yes
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September 28, 2026

Able to get me in quick with after hours drop off Contacted me after the work was done More

by homolka44
Recommend Dealer
Yes
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September 27, 2026

Fast good service friendy people very clean place all around They are in my area always ready to help you More

by hoeslydean
Recommend Dealer
Yes
Employees Worked With
Cutler robida
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September 25, 2026

Mark was very professional and kind. Explained everything and informed me that I need new brakes, gave me a quote including labor. And scheduled appt. More

by rosebudpoppy424
Recommend Dealer
Yes
Employees Worked With
Mark
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September 24, 2026

Ariana was able to get a tech service person right on our emergency repair Thanks More

by wjcordes
Recommend Dealer
Yes
Employees Worked With
Ariana
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September 24, 2026

Mark is cordial and makes sure service gets done right. Great to work with everyday More

by wjcordes
Recommend Dealer
Yes
Employees Worked With
Mark Beck
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September 23, 2026

I called with my vehicle problem, on short notice, and everything was handled the way I was told it would be. The promised finished time was met, including additional work the technician found. Very pleas More

by gjjahol
Recommend Dealer
Yes
Employees Worked With
Ariana
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September 22, 2026

Super. They were finished sooner than I expected. Accommodating and very friendly. The estimate was right on. More

by streckerteresa
Recommend Dealer
Yes
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Sep 22, 2026 -

streckerteresa responded

Great job folks!

September 22, 2026

Great customer service but would like to be shown when something needs replacing such as a dirty filter or tire that is damaged. It is getting harder and harder to trust people today the way the world is More

by cschecklman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
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September 20, 2026

Very happy with everything so far. Everything was explained well. Thank you so much. We like our Buick More

by mertjudyfischer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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