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Gross Buick,Inc.

Marshfield, WI

4.7
352 Reviews
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1620 N Central Ave

Marshfield, WI

54449

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Showing 352 reviews

November 12, 2025

Extremely helpful and excellent service. Very knowledgeable about vehicle we were looking for. Purchased a nice vehicle More

by Hollyhilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

Always a great experience John wenzel has always hooked me up. The service dept had always been very honest More

by toms84hurstolds
Recommend Dealer
Yes
Employees Worked With
Ariana the service writer. Matt the tech. They are awesome. Kate and Patrick also made sure they the time to come and say high even though they where busy
November 07, 2025

Friendly staff. Wonderful service. Didn’t have to wait long before they got my car in. Very satisfied. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and also had a question about an extended warranty
November 07, 2025

Everyone was very friendly and very informative. All answers were answered and definitely would go back. More

by millerlitegirl00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2025

Friendly, courteous, had an oil change done and completed in one hour, price was reasonable More

by lklabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 05, 2025

Very friendly service. I didn't have to wait long. The waiting room was very clean. More

by hiproofquilts
Recommend Dealer
Yes
November 05, 2025

Everyone was very helpful, professional and kind. Showed me how dirty my cabin filter was and asked if I wanted it changed. More

by rosebudpoppy424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark / in service dept/ marshfield and the technician that did my oil change.
November 05, 2025

The Service Department is always friendly and efficient with their service. The staff remember how you like things done and it is appreciated. More

by sue_duerr50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2025

Called and told Mark my engine light was on , made an appointment and they figured out what was wrong and they ordered the part and it was fixed the following week. More

by boxer54742
Recommend Dealer
Yes
November 03, 2025

They need to figure out a better deal for there life time warranty I'm nt a big fan of it one dealership don't charge me but the other one does More

by begolkeb
Recommend Dealer
Yes
Employees Worked With
Mark
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