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Gross Buick,Inc.

Marshfield, WI

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Employees
Reviews
Vehicles
4.7
293 Reviews
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1620 N Central Ave

Marshfield, WI

54449

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Showing 293 reviews

August 15, 2025

Professional customer service, a pleasure to deal with on the phone and in person. You feel that they appreciate your business. More

by gessert4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha and Mark in service dept.
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August 15, 2025

Good people and good service. Very happy with what they do for us here in Marshfield. . More

by lmknaak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2025

Gross has always been fair to me when I was still working. They picked up my car and brought it back in a timely matter. Gross is the only dealer that I prefer to work with. More

by Cretzlaff50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck and Ariana Thunstrom and all the mechanics.
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August 15, 2025

Always Happy with the service righters. They show you where you need to pay attention to upcoming service issues. More

by gboscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Righters
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August 12, 2025

Staff is very friendly & welcoming. Service staff gave good explanations..good communication on all levels. More

by glopac1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2025

We have always had excellent service from Gross Motors in Marshfield. From first call to the day the work is completed, the staff is always extremely friendly & professional. More

by mstick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2025

I was greeted courteously and was told how long it would take and the repair was completed on time. More

by jims160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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August 12, 2025

I am very pleased with the service I get. Everybody is friendly and polite. Thsnk you. More

by s.wachholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from the service department.
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August 09, 2025

I worked with Kate and really happy with her. She is a busy person but keeps her happy attitude!! More

by Shirleyrweyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2025

Very well, thank you very much, you were very patient and kind to me, thak you More

by managrregi1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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