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Gross Buick,Inc.
Marshfield, WI
370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 370 reviews
July 15, 2025
Excellent staff - all of them. Chris was attentive & so helpful in our replacement truck search. He won over other dealers. Thanks! Chris was attentive & so helpful in our replacement truck search. He won over other dealers. Thanks! More
by mandn5000
Verified Customer
July 15, 2025
Everyone at Gross was very nice to us. They asked us what we were looking for & got it for us. I never felt pressured & feel that I got an honest quote on the vehicle I chose. They were They asked us what we were looking for & got it for us. I never felt pressured & feel that I got an honest quote on the vehicle I chose. They were very thorough in explaining all the new features I wasn’t familiar with. I would recommend them to friends & family. Always buy local 👍 More
by Mary.asplin
July 15, 2025
Very helpful service department. The staff is very friendly and professional. The waiting area is very comfortable. No contact with the sales oeolle The staff is very friendly and professional. The waiting area is very comfortable. No contact with the sales oeolle More
by zic201
Employees Worked With
July 15, 2025
Good service, friendly people nice place to wait for your car or truck service people really helpful j. car or truck service people really helpful j. More
by hhelms0
July 14, 2025
Great group to work with-attention to detail and customer satisfaction is commendable-will return satisfaction is commendable-will return More
by kristoferberg
July 14, 2025
Gross Motors always provides outstanding customer service, and I greatly appreciate the loaner vehicles available during servicing. service, and I greatly appreciate the loaner vehicles available during servicing. More
by carl.anderson10
Employees Worked With
July 14, 2025
Good service and advise when needed. Not to much of a hard sale, they do watch th lot, but are friendly. Not to much of a hard sale, they do watch th lot, but are friendly. More
by morriseymike
July 14, 2025
The service department is very efficient. The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 mont The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 months before that, I purchased a 22 Malibu at your Neillville branch. I was rewarded by Roger Wenzel with two complimentary oil changes which your location has honored. Why the different treatment? More
by alanescharf16
