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Gross Buick,Inc.
Marshfield, WI
121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 121 reviews
September 02, 2025
Fast friendly and professional Were able to g we t us in for oil change as a walk in. Gave loaner car and done in an hour r. Thanks Gross Motors in for oil change as a walk in. Gave loaner car and done in an hour r. Thanks Gross Motors More
by pkat1973
Verified CustomerEmployees Worked With
Service team
September 02, 2025
The service department can be a bit rude at times as if your car and call are an inconvenience to them. They don't always communicate the best but they seem to always find else wrong with my cars that the your car and call are an inconvenience to them. They don't always communicate the best but they seem to always find else wrong with my cars that they can charge me for More
by niemeyer76
Employees Worked With
Mark, Ariana
September 02, 2025
Very helpful all the way since purchase very satifyed very friendly and pick for oil changes makes it easier very friendly and pick for oil changes makes it easier More
by amymartens0303
September 02, 2025
Always proactive in working with customers. Sometimes a situation can be stressful but they always calm the concerns and fears. Sometimes a situation can be stressful but they always calm the concerns and fears. More
by Petehodgesscpo
August 31, 2025
Chris,Jon, Brandon,and Patrick You are the best Thank you for everything I love my new Buick Everyone was friendly and so patient Gross Will have my businesses and I will definitely recommend them to you for everything I love my new Buick Everyone was friendly and so patient Gross Will have my businesses and I will definitely recommend them to others looking for a vehicle More
by pkmurray50
August 28, 2025
Very friendly, great customer service. Car was done in a timely matter. Very satisfied. Thank you Car was done in a timely matter. Very satisfied. Thank you More
by walfam9
Employees Worked With
