Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gross Buick,Inc.
Marshfield, WI
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 318 reviews
Verified Customer
March 04, 2026
I just dropped in because some warning lights came on about my transmission. I was also noticing hesitation in changing gears. They checked it out right away. They said they had the part already ordered about my transmission. I was also noticing hesitation in changing gears. They checked it out right away. They said they had the part already ordered and if I wanted to leave the car there, they would fix it by the next day. They gave me a loaner car and all was as they said. Happily it was under warranty yet! Friendly service too! More
by cshafto41
Employees Worked With
Service department Mark
March 03, 2026
I went in for a oil change, had to return 3 days later for my emissions, transmission and engine systems... I was told it wouldn't of been from the oil change. Something else was going on per Mark. When for my emissions, transmission and engine systems... I was told it wouldn't of been from the oil change. Something else was going on per Mark. When I returned and they diagnosed it, it was due to the technician from that said oil change. He did not screw the oil cap in tight enough More
by prust_emilynicole
Employees Worked With
Mark, and Arianna
March 03, 2026
Brandon was excellent. Found something I was looking for. Knows what he is doing and was very helpful with not only me but another customer Found something I was looking for. Knows what he is doing and was very helpful with not only me but another customer More
by josesandra
Employees Worked With
March 02, 2026
Everything went well. Service manager said hi, I said hi, gave him the keys. Picked car up, received the bill, paid the bill. Simple. Service manager said hi, I said hi, gave him the keys. Picked car up, received the bill, paid the bill. Simple. More
by josron72
Employees Worked With
Service manager
February 26, 2026
We needed to isolate a problem with my brand new car. After a few appointments it was narrowed the problem to a likely cause. A new Ethernet antenna resolved my issue. After a few appointments it was narrowed the problem to a likely cause. A new Ethernet antenna resolved my issue. More
by rlpunke
Employees Worked With
Mark. Service Manager
February 26, 2026
They are friendly efficient and give you a full report on what was done! Great place to do business! what was done! Great place to do business! More
by goldy3661
Employees Worked With
