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Gross Buick,Inc.
Marshfield, WI
445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 445 reviews
July 14, 2025
Gross Motors always provides outstanding customer service, and I greatly appreciate the loaner vehicles available during servicing. service, and I greatly appreciate the loaner vehicles available during servicing. More
by carl.anderson10
Verified CustomerEmployees Worked With
July 14, 2025
Good service and advise when needed. Not to much of a hard sale, they do watch th lot, but are friendly. Not to much of a hard sale, they do watch th lot, but are friendly. More
by morriseymike
July 14, 2025
The service department is very efficient. The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 mont The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 months before that, I purchased a 22 Malibu at your Neillville branch. I was rewarded by Roger Wenzel with two complimentary oil changes which your location has honored. Why the different treatment? More
by alanescharf16
July 14, 2025
Took took us in after phoning in a problem where we couldn’t move very far without causing major damage. There was no appointment required car was fixed within an hour. Great service. couldn’t move very far without causing major damage. There was no appointment required car was fixed within an hour. Great service. More
by bobchriske
Employees Worked With
?? service was great
July 14, 2025
The Gross Service department in Marshfield are very good at responding to my questions & requests for service. at responding to my questions & requests for service. More
by apschlei69
July 14, 2025
Would definitely buy from them again. Nothing but nice and receptive. Had bought a truck from them and it had a bad crank shaft seal. They didn't have to fix it on there end but did at no Nothing but nice and receptive. Had bought a truck from them and it had a bad crank shaft seal. They didn't have to fix it on there end but did at no cost for me. More
by skyechristianson3957
