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Gross Buick,Inc.

Marshfield, WI

4.9
68 Reviews
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1620 N Central Ave

Marshfield, WI

54449

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Showing 68 reviews

July 14, 2025

The Gross Service department in Marshfield are very good at responding to my questions & requests for service. More

by apschlei69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Took took us in after phoning in a problem where we couldn’t move very far without causing major damage. There was no appointment required car was fixed within an hour. Great service. More

by bobchriske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?? service was great
July 14, 2025

Mark is great to work with. I appreciate the quick service and ability to have a loaner car while mine is being worked on. More

by jnystrom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
July 14, 2025

The service department is very efficient. The sales department has one concern. When I referred my sister to you and she bought an equinox used; she did not receive 2 free oil changes. 6 mont More

by alanescharf16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Service at Gross has always been a pleasure. I always feel they have my best interests at heart. More

by ConnieT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service Dept.
July 14, 2025

Good service and advise when needed. Not to much of a hard sale, they do watch th lot, but are friendly. More

by morriseymike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Gross Motors always provides outstanding customer service, and I greatly appreciate the loaner vehicles available during servicing. More

by carl.anderson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Helpful in deciding between ordering new ideal vehicle verses new in stock. Responded quickly to my on-line inquiry. More

by Sunny smiles
Recommend Dealer
Yes
Employees Worked With
Only on-line and phone.
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