Gross Chevrolet Buick GMC of Black River Falls

Prompt courteous service Always a good experience at the service center. I have been going there for 10 years and never had a bad experience. How do they get such quality work Always a good experience at the service center. I have been going there for 10 years and never had a bad experience. How do they get such quality work done so fast? More

Oil chg on Pickup excellant service This dealership does a good job and has a good service center. We don't have to wait to get service on our car and also our pickup. This dealership does a good job and has a good service center. We don't have to wait to get service on our car and also our pickup. More

EXCELLANT SERVICE My car received it's first oil change on the 2-4-20. I purchased my 2019 Chevy Trax almost a year ago in March OF 2019. I feel that the customer ser My car received it's first oil change on the 2-4-20. I purchased my 2019 Chevy Trax almost a year ago in March OF 2019. I feel that the customer service here at Gross is beyond measurable........your staff has excellent customer service such as being very friendly, smiles on their faces, and always willing to lend help for questions or concerns regarding vehicles. I also feel that the mechanic staff does a wonderful job with upkeep and maintenance of vehicles. I also like how each transaction on your vehicle is kept on file so you know exactly where your car's measurable life stands and what it would need in future visits. This is my third car I have purchased from Gross and If needed I would again. I would recommend your dealership to anyone as I have in the past when people are looking for reliable vehicles. More

prompt. Salesman, Steve Ladsten, is always concerned with fitting us with the right vehicle at the right price. The service department is always prompt and a Salesman, Steve Ladsten, is always concerned with fitting us with the right vehicle at the right price. The service department is always prompt and addresses our problems with care and concern. No matter who we are dealing with they are kind and courteous. More

Consistently, since I purchased my car in 2017, the service department has been accommodating and very helpful! I plan to be a customer for life! service department has been accommodating and very helpful! I plan to be a customer for life! More

service desk and technician were very Pleasant, eager to help, positive energy, and quick to fix my issue. offer several options to wait, get transportation, etc. greeted by sales staff while waiting. Gr help, positive energy, and quick to fix my issue. offer several options to wait, get transportation, etc. greeted by sales staff while waiting. Great experience. Thanks! More

Amazing Customer Service from the Service Department! This is the only dealership around I trust with my vehicles. They have never let me down! I will strongly encourage all my friends and family to go t This is the only dealership around I trust with my vehicles. They have never let me down! I will strongly encourage all my friends and family to go to Gross. More

Courtney and Tom were great with everything they did for us. From helping us find the right one. To the financial side. All the way to driving it out of the lot. us. From helping us find the right one. To the financial side. All the way to driving it out of the lot. More

recall work had recall work done. dropped Truck and they did the recall work...what more is there to say. always do an excellent job. thank you had recall work done. dropped Truck and they did the recall work...what more is there to say. always do an excellent job. thank you More

Great place for service I have been buying my trucks and having them serviced here for over 9 years now. Best dealership I have dealt with over many years of car buying. Rock I have been buying my trucks and having them serviced here for over 9 years now. Best dealership I have dealt with over many years of car buying. Rockie and Sean in the service dept. are great to deal with. More