Gross Chevrolet Buick GMC of Black River Falls

Great job done on oil change. Also painted over a scratch on lower door and buffed the surrounding area. Great job done! I would recommend Gross Motors service center to anyone. Also painted over a scratch on lower door and buffed the surrounding area. Great job done! I would recommend Gross Motors service center to anyone. More

Everything excellent Very satisfied with employees and service done Was very happy with the cost of my tires and that there was a special on points doubling for discount Very satisfied with employees and service done Was very happy with the cost of my tires and that there was a special on points doubling for discount at this time. More

maintence Appointment easily made, friendly greeting, loaned vehicle easy to get, maintenance completed on time. people ready to assist, worked as a team, made Appointment easily made, friendly greeting, loaned vehicle easy to get, maintenance completed on time. people ready to assist, worked as a team, made you part of them. More

Respect I was treated respectfully and just like part of a loving family. As always Sean & Rockie were there for me and filled me in on all the vehicle parti I was treated respectfully and just like part of a loving family. As always Sean & Rockie were there for me and filled me in on all the vehicle particulars. The only way my experience could have been better is if they had served fresh baked cookies like they do in Neillsville. There is more than one reason I'm a Gross Motors customer for life. More

Great people to work with All sales force are very good to work with and seem to go the extra lengths to give you what you need. The service department, Rockie and Sean are ver All sales force are very good to work with and seem to go the extra lengths to give you what you need. The service department, Rockie and Sean are very good at there jobs and are some of the most cordial and polite service people I have ever dealt with. This is why we keep buying are vehicles from Gross. More

Outstanding service from appointment scheduled to work completed.friendly, knowledgeable and competent employees. Their attitude is customer first. I would recom service from appointment scheduled to work completed.friendly, knowledgeable and competent employees. Their attitude is customer first. I would recommend this dealership to everyone. More

Professional and expeditious service! Great job as always. Professional crew and great customer service! Rocky let me know about some potential safety issues and the recommended repair sol Great job as always. Professional crew and great customer service! Rocky let me know about some potential safety issues and the recommended repair solution. Greatly appreciated since it was my son's car. More

Personal Service I feel like I matter to them. They treat me well and take care of my vehicle needs in a very timely manner. I really enjoy visiting with them while I I feel like I matter to them. They treat me well and take care of my vehicle needs in a very timely manner. I really enjoy visiting with them while I wait for minor maintenance issues. Otherwise, they get me in a loaner as fast as they can so that I can keep on task with my business. More

never any issues . they go above and beyond always willing to work with you to get your service done, Quick service and everyone is always so polite. Never an issue p . they go above and beyond always willing to work with you to get your service done, Quick service and everyone is always so polite. Never an issue pick up and drop off More

Broken hub cap After I received my truck after the tire balance, the hub cap “was loose” I was told. Before the service, it was not loose. Now I no longer have a h After I received my truck after the tire balance, the hub cap “was loose” I was told. Before the service, it was not loose. Now I no longer have a hub cap on that tire. I am a person in believing in owning up to mistakes, I don’t think that happened in this case. More