Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grossman Chevrolet
Old Saybrook, CT
47 Reviews
Owner operated, community focused, and welcoming for all, Grossman Chevrolet is excited to welcome you into our Middlesex Turnpike dealership in Old Saybrook, and to work with you to provide a full-service, one-stop dealership experience. We're the greater East Lyme area's best choice for the latest models and styles from the legendary Chevrolet brand name, and so much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 47 reviews
June 08, 2023
Went to look at a car they were asking 62,000. It is a 10 year old car and they were asking 10% higher than when it was brand new in 2013. I thought cars depreciate over time. I had set up the It is a 10 year old car and they were asking 10% higher than when it was brand new in 2013. I thought cars depreciate over time. I had set up the appointment for a test drive. When I got there they told me because of the low mileage I could not test drive the car. They want 70,000 for a car you can not drive. I could have avoided wasting my time which I drove 30 minutes each way by telling me the truth. As I was leaving they gave the sale person lie that someone was trying to buy this sight unseen. Who buys a used car sight unseen and does not drive it. All of this could have been avoided if they were truthful and did not want to get you in the dealership. If you do want to go there ask if you can test drive the car because something bad is going on in Grossman Chevrolet. More
by wolfgangea98
Employees Worked With
Christopher Champagne
May 03, 2023
Very nice staff. No pressure but when I did find a vehicle they were very helpful in getting everything setup. Joe is a great sales representative. No pressure but when I did find a vehicle they were very helpful in getting everything setup. Joe is a great sales representative. More
by Rick
Employees Worked With
Joe Wolfer
March 24, 2023
Body shop always provudes us with accurate, timely estimates, excellent communication. We have used Grossmans for body shop needs and will conrinue to do so. estimates, excellent communication. We have used Grossmans for body shop needs and will conrinue to do so. More
by Steve G
Employees Worked With
Jennifer Lewis-Hodgson, Tammi Barrows
October 20, 2022
I brought my car in with a tire problem and at a different dealer they told me I needed 4 new tires, Grossman was able to repair the tire and then balanced and aligned the car. Service manager was a different dealer they told me I needed 4 new tires, Grossman was able to repair the tire and then balanced and aligned the car. Service manager was awesome!!’ More
by khsjas
Employees Worked With
Carrie, Dallas Dunn
September 22, 2022
Absolutely love this service department! I would never go anywhere else! Jim and Devin go out of their way to assist their customers. They are a pleasure to deal with. I would never go anywhere else! Jim and Devin go out of their way to assist their customers. They are a pleasure to deal with. More
by khsjas
August 29, 2022
Most excellent service of any dealership I have ever used! Will certainly return and recommend to friends used! Will certainly return and recommend to friends More
by Leigh.rankin
May 02, 2022
Always a pleasant experience from sales to service! I have be a customer for 8+ years. I'm on my second used truck purchased from Grossman, and I bring them back for all service. Jim Eckblade service m I have be a customer for 8+ years. I'm on my second used truck purchased from Grossman, and I bring them back for all service. Jim Eckblade service manager is a pleasure to deal with. Grossman's has very competitive rates on tires too! More
by Steve
April 14, 2022
Very courteous and knowledgeable does the work in a reasonable amount of time and cost is at a fair price reasonable amount of time and cost is at a fair price More
by Nanny
