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Grossman Chevrolet
Old Saybrook, CT
47 Reviews
Owner operated, community focused, and welcoming for all, Grossman Chevrolet is excited to welcome you into our Middlesex Turnpike dealership in Old Saybrook, and to work with you to provide a full-service, one-stop dealership experience. We're the greater East Lyme area's best choice for the latest models and styles from the legendary Chevrolet brand name, and so much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 47 reviews
May 23, 2020
They got it right the first time. My GMC was recalled They got it right the first time. My GMC was recalled for a steering problem. It was brought in to the local GMC dealer twice to r&r the problem. F They got it right the first time. My GMC was recalled for a steering problem. It was brought in to the local GMC dealer twice to r&r the problem. Fail Called Grossman service and what a great team between parts, service and body shop. I won't hesitate to call them in the future. Everything you have heard about dealer service is not true. They are better than the independent shops. More
by Birdie's dad.
March 05, 2020
Great Purchase! I recently purchased a 2019 Chevrolet Trax from Grossman Chevrolet. My experience was great! I worked with Joe Wolfer and he walked me through the pro I recently purchased a 2019 Chevrolet Trax from Grossman Chevrolet. My experience was great! I worked with Joe Wolfer and he walked me through the process of getting out of my current lease early and what my purchase options were. My family recently expanded and my mid-size sedan wasn't cutting it anymore. He helped me to get into a bigger vehicle, with AWD! He was very understanding of my situation and made the purchase process painless. I was even able to leave with my new Trax! I'm very happy with my experience at Grossman Chevrolet and can't wait to purchase another vehicle there! More
by nweaver85
Employees Worked With
Joe Wolfer, Christine Carey
February 03, 2020
Absolutely the worst service department I have ever had the misfortune of dealing with. They are rude, unprofessional, incompetent, negligent and RECKLESS! I strongly urge others to use a different service the misfortune of dealing with. They are rude, unprofessional, incompetent, negligent and RECKLESS! I strongly urge others to use a different service dept. The service manager should be relieved of his duties. More
by Annalden
Employees Worked With
Jim Wilkos
November 05, 2019
I am completely satisfied with Grossman's service and sales departments, I would gladly recommend Grossman Chevrolet to my friends. Thank you for great service. sales departments, I would gladly recommend Grossman Chevrolet to my friends. Thank you for great service. More
by Mark B.
Employees Worked With
Shelby Hill, Ariel Pagan, Pamela Jayne
July 04, 2019
First purchase at this dealership. This is one of the most professional dealerships I have dealt with in years. Everyone was nice, professional and beyond accommodating. No pressure, no This is one of the most professional dealerships I have dealt with in years. Everyone was nice, professional and beyond accommodating. No pressure, no pushy sales people. It was a fair and honest transaction and it won’t be our last. More
by Sharontosetti
Employees Worked With
Shelby Hill, Joe Wolfer
April 12, 2019
Lease buy out Recently my wife and I had the lease on our 2016 traverse come up. We decided that we would like to buy it out. The transaction was pretty painless t Recently my wife and I had the lease on our 2016 traverse come up. We decided that we would like to buy it out. The transaction was pretty painless the team at grossman ( Ariel and Joe) worked to get us a good rate and move things along quickly. More
by Bryan11
Employees Worked With
Ariel Pagan, Joe Wolfer
April 09, 2019
Sales Very good experience when purchasing my truck. Joe Wolfe was great to work with. Very professional polite, knowledgeable, would not hesitate doing bus Very good experience when purchasing my truck. Joe Wolfe was great to work with. Very professional polite, knowledgeable, would not hesitate doing business in the future with this dealership. Thanks Don Willis More
by Bullet2
Employees Worked With
Joe Wolfer
