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Grossman Chevrolet

Old Saybrook, CT

4.8
196 Reviews

300 Middlesex Turnpike

Old Saybrook, CT

06475

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196 Reviews of Grossman Chevrolet

March 11, 2026

Excellent overall experience great people there I have been dealing with Grossman auto group for many years and have never had a problem More

by carriedesjardins
Recommend Dealer
Yes
Employees Worked With
Linda Sawyer
March 11, 2026

The techs always have your best interest when recommending any repair work. Reasonably priced too. More

by Spencer Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
March 06, 2026

Friendly, informative on service being done and preventive service needed in the future 15 word minimum for this review is ridiculous . I will not participate again More

by peter.casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Catherine Hanafin
March 03, 2026

Everyone was so helpful. Had an awesome experience and got the truck of my dreams. More

by tyrus_rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
March 03, 2026

I rate them an A+. Good service. Quick turnaround. I have taken delivery of 5 vehicles from these folks. I guess that counts. More

by GEOFFBROOKS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
March 03, 2026

Awesome customer service and they have a nice waiting room with free WiFi. The wait time was quick and on a Saturday which worked great for my schedule. More

by Alyssajune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Catherine Hanafin, Glen Damboise
March 02, 2026

My greeting was kind and courteous . My vehicle was ready within the time it was promised. Very satisfied customer. More

by SFORZA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Manchester
March 02, 2026

The service was absolutely amazing! .. will continue to use gross man Chevrolet for all my service needs!.. More

by adamharris813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Catherine Hanafin, Glen Damboise
March 01, 2026

Recommending them is 50/50 for me. The spare key they gave me is absolute trash. Looks like it has been super glued. Second I would have to say, they need to work on their communicatio More

by CMORIN461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Esposito
February 27, 2026

Ordered a part. 2 weeks later Was told the part was in. Made a service appointment. Dropped off the car for the appointment. Then was called that they didn't have th More

by christian.d.viola
Recommend Dealer
No
Employees Worked With
Several people. Ordered a part. Was told the part was in. Made a service appointment. Dropped off the car for the appointment. Then was called that they didn't have the part that they told me was in. Waste of time.
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