When we bought a car at Grossman's, the dealership staff was very helpful, friendly, efficient & knowledgeable. After buying the car, there were several trips back, to ask questions & we were always welcomed very nicely & helped w/whatever concern we had. To give you an idea of the degree to which these guys help out: we stopped by once to ask a question when the NAPA wiper-blade replacements we bought for the car wouldn't readily attach to the car's wiper-assembly. Cody Baumgartner came straight outside & actually put the wipers on the car for us himself, with no charges & a great, pleasant attitude!! This seems to be the best staff-group they've assembled so far, in the time I've dealt w/this dealership. I'd recommend!!