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Grote Mitsubishi
Fort Wayne, IN
494 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 494 reviews
February 27, 2017
Low Stress Car Dealer We had a great experience with them. Josh and Jim made it easy. Didn't get my free shirts though. Haha They are extremely helpful with financing as we We had a great experience with them. Josh and Jim made it easy. Didn't get my free shirts though. Haha They are extremely helpful with financing as well. More
by Junebug
Employees Worked With
Jim Roberts, Josh Allgeier
February 23, 2017
Excellent service I went in thinking I wouldn't be able to get a car but my sales associate Shawn helped me through the process, gave me a great deal, and helped get my I went in thinking I wouldn't be able to get a car but my sales associate Shawn helped me through the process, gave me a great deal, and helped get my financing approved. I would definitely recommend everyone to come to grote automotive and work with Shawn when looking for a decent used car More
by JMChrysler
Employees Worked With
Shawn Keasal
February 22, 2017
Commitment to Customers The fair disclaimer is that this is the fourth vehicle I have purchased from Grote. Keeping that in mind, this experience was unique in just how far The fair disclaimer is that this is the fourth vehicle I have purchased from Grote. Keeping that in mind, this experience was unique in just how far Josh and others were willing to go for me. Pay attention now: they TOOK A LOSS on the vehicle to get me on the road. Can they write it off come tax time? Sure. Is that a good general business practice? Not particularly. Does it guarantee that I go back for a fifth car? Absolutely. Taking the long view and building outstanding customer RELATIONSHIPS is what they are all about. More
by Crusatta
Employees Worked With
Susan Pequignot, Josh Allgeier
February 20, 2017
Shop with Tyler I bought my Altima from Tyler. He was super helpful and professional. He listened to what my needs and wants were and helped me get a vehicle that fi I bought my Altima from Tyler. He was super helpful and professional. He listened to what my needs and wants were and helped me get a vehicle that fit them and was affordable. Ask for Tyler! I know I will when I'm ready to get my next vehicle! More
by Kali613
Employees Worked With
Tyler Crumpacker
February 18, 2017
Amazing service Sean was very friendly. He helped us in every single way possible and we LOVE our new car! We look forward to future business with the dealership. Sean was very friendly. He helped us in every single way possible and we LOVE our new car! We look forward to future business with the dealership. More
by Srichardson1115
Employees Worked With
Sean Heiman
February 16, 2017
Awesome Customer Service I went in looking for a relatively cheap pricing car, and with Jesse's kind patience plus answering all my questions, I was able to leave with a nice I went in looking for a relatively cheap pricing car, and with Jesse's kind patience plus answering all my questions, I was able to leave with a nice 2015 Chevy Sonic with 28,000 miles, with low monthly payments. He was one of the nicest and almost awesome car salesmen I have ever encountered! More
by asizemore97
February 16, 2017
It was very fast and friendly I would like to thank Adrian and all the others that helped with my purchase. It was fast, friendly and very professional!! I would recommend for anyo I would like to thank Adrian and all the others that helped with my purchase. It was fast, friendly and very professional!! I would recommend for anyone to shop here for their next vehicle! More
by Rick1985
February 15, 2017
Very friendly staff and helpful I went to Grote for and oil change, and I was very pleased with my service and the staff there. Everyone was very friendly and they got my work done q I went to Grote for and oil change, and I was very pleased with my service and the staff there. Everyone was very friendly and they got my work done quick. Even as I was waiting for it to be done, I observed the way the helped other customers there. Very helpful with explaining the details of what is wrong and how they were going to fix the problem. The service department is excellent! More
by Anon1234
Employees Worked With
Zach
February 11, 2017
Came here to test drive, and left with a new car! Shawn was funny, down to earth and professional. He kept it real, no gimmicks. We had a pretty difficult financing situation, and they were able to ge Shawn was funny, down to earth and professional. He kept it real, no gimmicks. We had a pretty difficult financing situation, and they were able to get us approved! More
by Amy V
February 11, 2017
Great experience Was great.was set for disappointment but that did not happen ! Great service.easy to find.all the staff was very helpful.even gave me more for my trad Was great.was set for disappointment but that did not happen ! Great service.easy to find.all the staff was very helpful.even gave me more for my trade in than I expected.very well done More
by Mark77
